Hell will freeze over before I visit Butlins again. When I first arrived I thought it was going to be great as the hotel and my room were both very nice. We had booked for the ultimate 80's weekend which we thought would be made up of people of our age reliving that era. We soon learned it was almost... More

Booked a Mon-Fri 13-17 May 2013 break at The Wave Hotel as have stayed in Gold Accommodation before and wanted a bit more luxury....the hotel has it's own entrance and car parks and on arriving early was able to check in straight away before the rush of other guests...the hotel looks very impressive and is equally the same on entering..staff... More

A week from hell I'm so glad to be at home !! I was so looking Forward to my week away !! Little did I know that the silver apartments where going to be awful not clean !! I had to wash up the plates to use them !! The place was falling apart rust on the rails the stairs... More

I will get the bad points out of the way first, I cant believe no one else has mentioned this but the smell in centre stage is awful!!!! I'm not a snob or someone who has ridiculously high standards but the smell put me off spending my evenings up there :( such a shame... I stayed here at new year... More

Came down for a 2 night break in the wave hotel. My wife and 3week old daughter have enjoyed yet another Butlins experience. After reading of the outbreak of a controlled illness the week before, we took sensible precautions. The staff however were on top of it. Cleaning door handles, amusement machines, serving food rather than a buffet, and advising... More

Ok where to start, I went with a party of 5 adults and 2 kids, staying in the oster bay (full-board), this is our 3rd year in a row so we have lernt to upgrade on the food, a must, when we arrived room seemed pretty clean and by the smell had only just been painted, entertainment is spot on... More

After spending an awful lot at butlins for our break with a lot of planning i am disgusted that a stomach bug breakout began within a day (no one was told) even tough they were put on red alert my 6 month old son has been poorly since Wednesday so bad infact we wasn't allowed to eat in restaurants but... More

Stayed at Butlins for the football weekend, with my partner and 3 children ages between 3 and 14. Stayed in the wave hotel, excellent service and rooms where beautiful. Faultless on all counts. Food - great choice for all ages. Alot of variety. Splash - very busy at times, however alot of things to do for all age ranges. My... More

Got back Friday From Staying in The Shoreline Hotel, the whole holiday was ruined 2nd day in after catching THE BUG. Stay away from Buffet style eating if you want to stay well! Because even though i am almost OCD with hand hygiene we still managed to be infected! The Hotel its self was okay, simple rooms etc. Booked a... More