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Holiday Inn Hotel & Suites Lima East

3.0 of 5
803 South Leonard Avenue, I-75 & St. Rd. 309, Lima, OH 45804
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Holiday Inn Hotel & Suites Lima East
Ranked #1 of 17 hotels in Lima
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78 reviews from our community

    Trip type
Traveller rating
    54
    18
    6
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Date Rating
Redondo Beach, California, United States
1 review
5 of 5 stars Reviewed 7 May 2013

The hotel was a welcome change to the other hotels I stayed at. The lounge is great and the staff of Stormy and Denise are the best around. Great Bartenders and great service and awesome food.. they made a challenging week better! Thanks ladies :)

Was this review helpful? Yes
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review
16 May 2013

"Great Friendly Staff" are essential to making every guests' stay a great one. Stormy and Denise were very excited to see your review. I appreciate it when a guest takes the time to recognize an outstanding employee. Thanks again for your comments! More

Mississauga, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

We had two rooms travelling with another couple, both had an excellent night's rest. Greeted by friendly staff, we had a very comfortable, quiet night in this full service, clean hotel. This hotel was approximately $15 more than some others in the area but we felt we got value with the overall experience.This stop over was perfect, before the crazyness... More

Was this review helpful? Yes
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review
16 May 2013

Thank you so much for the nice review! Our staff tries to provide exceptional service to all of our guests, and I'm happy to hear that was the case for you. I hope you enjoyed the Kentucky Derby too! More

Toronto, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

Our room was very clean, with nice toiletries and linens. The in-room jacuzzi was just what I needed after a long drive! The staff was friendly and warm; unfortunately the coffee at breakfast was not! Stay at the hotel for sure, but perhaps find some place else to eat.

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Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review
14 May 2013

"Clean and Friendly" are two words that describe the Holiday Inn & Suites Lima very well! We spend a lot of time making sure that we are one of the cleanest hotels in Lima, and we also spend a lot of time making sure that our staff are trained to provide exceptional service. Thank you for the wonderful comments! More

Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 May 2013

Overall our one night stay was very postive. Newer hotel, fast & friendly check-in honoring our online requests of a quiet high room away from the elevator. Our room on 4th floor (top floor) was spacious and modern and clean. The beds were comfortable and appreciated the many pillows and sheeted duvet (no old bedspreads here.) The bathroom was clean... More

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Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review
14 May 2013

We take pride in being " A Nice Surprise" to all of our guests! From our fast, friendly service to the comfortable beds, to the cleanliness, I think our guests are pleasantly surprised by every aspect of their stay with us. Thanks for the wonderful comments and we look forward to seeing you again! More

West Lafayette, Indiana
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 20 April 2013

We found this to be a nice Holiday Inn and Suites. The staff was helpful and friendly upon check in and the rooms are clean. The beds and pillows are quite comfortable. But, the walls are pretty thin. We could easily hear the people next door and when the people upstairs entered their room at 3:15 AM we could hear... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lima East, responded to this review
14 May 2013

Dear WCO6Girl, Thank you very much for taking the time to write your comments. I understand that having a good night sleep is important and it sounds like we fell below your expectations. I am sorry for any inconvenience you experienced due to the noise. While we understand that your stay was not 100% satisfactory, we would hope that you... More

Franklin, Indiana
Top Contributor
70 reviews 70 reviews
67 hotel reviews
Reviews in 52 cities Reviews in 52 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 18 April 2013

This is a nice hotel except for a few issues. First the positives: Large well decorated rooms, nice lobby and restaurant, good towels and comfortable bed. The negatives were that there were a few housekeeping issues (hair on top of toilet tank and used shampoo in shower soap dish). The restaurant was nice and service good; however the breakfast was... More

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Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review
14 May 2013

Thank you for the nice comments. Our large rooms with comfortable beds and our nice lobby and restaurant make us the perfect place to stay while in Lima. Even with the construction, we are still easily accessible from the main interstate. We look forward to seeing you the next time you are in Lima! More

Elkhart, Indiana
1 review
3 of 5 stars Reviewed 18 April 2013

This is a slightly above average hotel in general. The rooms are nicely decorated, king rooms have a small couch and nice reading lamps, queen rooms are dark, they have a hard chair and no reading lamp. Great exercise room. Great pool that was kept warm. Resturant has a small menu but food was surprisingly good. Room service is available.... More

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Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review
3 May 2013

Thank you for taking the time to post a review of our hotel. We are currently in the process of upgrading to all HD channels for our TV's. We should be done by May 15th. We appreciate your nice comments about our rooms, restaurant, and pool. You'll have to stop back by soon so you can check out the HD... More

Nashville, Tennessee
Top Contributor
66 reviews 66 reviews
60 hotel reviews
Reviews in 52 cities Reviews in 52 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 10 April 2013

I reviewed this hotel in November 2011 and gave it 4 stars- sorry to say it has gone severely downhill since then. First- the pros. The location is good- very easy access to I75 and Lima. The highway exit that it sits on is under construction, but it still isn't bad. Marie at the front desk was pleasant upon check... More

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See 2 more reviews by TDbusiness for Lima
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review
16 April 2013

I appreciate it when someone takes the time to let us know where we have fallen short of expectations. We want to be one of the best hotels in Lima, and this gives us a chance to make corrections and improvements to insure we are one of the best. We'll take your comments and use them as motivation to be... More

Bloomington, Indiana, United States
1 review
5 of 5 stars Reviewed 24 March 2013

We had an excellent experience this weekend. The service with our booking and during our stay was exceptional. We booked over 40 rooms with a coordinated breakfast. The rooms were very nice and clean. I highly recommend this hotel to all.

Was this review helpful? Yes
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review
16 April 2013

"Wonderful Service" is essential to make every stay a great one, and I'm happy to hear that was the case during your stay. We take pride in keeping our rooms nice and clean, and it shows when we receive nice comments like this. Thanks for the recommendation! More

Ottawa, Canada
1 review
5 of 5 stars Reviewed 20 March 2013

I went to a wedding reception at this Holiday Inn and the service was amazing! The room was very clean and they were extremely accommodating with all of our requests. I was in the wedding party so I had to talk to them a couple times and they were always willing to help with a smile. A couple guests showed... More

Was this review helpful? Yes
Brad W, General Manager at Holiday Inn Hotel & Suites Lima East, responded to this review
16 April 2013

We're so glad you had a great time at the wedding reception! Our staff is very accommodating to every need and they like to go above and beyond for every guest. Thanks for the wonderful comments! More

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Additional Information about Holiday Inn Hotel & Suites Lima East

Also Known As:
Holiday Inn Hotel And Suites Lima East
Holiday Inn Hotel & Suites Lima East Ohio
Address: 803 South Leonard Avenue, I-75 & St. Rd. 309, Lima, OH 45804
Phone Number:
Region: United States > Ohio > Lima
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Business Hotels in Lima
#1 Family Hotels in Lima
Price Range: ££
Hotel Class:3 star (3*)
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Holiday Inn Hotel & Suites Lima East
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