For a hotel with two floors and a bit of sprawling hallways to many rooms, there were few guests the two times we have stayed here to visit family. Our king-size-bed room is normal, on the small size for a motel/hotel. The sink is in the room with the bathroom ordinary--toilet and bathtub behind a separate door. Very nice LCD... More

After checking my travel books for a 3-star hotel, we decided to stop for the night outside Cleveland at this place. What a mistake! I can't imagine how they were rated a 3-star facility -- I've stayed in better two star motels at a much lower rate. The AC was broken, the elevator was broken, the internet in the rooms... More

Not a good option for lodging. No upkeep, filthy. Restaurant is not appealing, main areas are really outdated More

Selected this Best Western over other hotels in the area, which were half the price. Never received housekeeping service during a 3 day stay. The sheets were turned down and not changed. The bathtub was very slow draining, leaving soap scum around the tub. The bathroom (and bathtub) were never cleaned. Housekeeping did not leave clean towels or toilet paper,... More

Very nice room, seemed either newly renovated and/or just cleaned well. I was impressed with good bed, free wi-fi, good location (next to I-71), and friendly staff. While I was here the printer in the business center was broken, but the very nice lady behind the front desk allowed me to print my boarding pass on their computer in the... More

Easy to find off Highway---efficient checkin---room clean and beds were very comfortable---bathroom was smaller than average---quiet overnight---breakfast was quite adequate---pretty well what I expected for the price. More

DO NOT stay at this hotel - a terrible place, broken elevator, broken A/C, broken key-card access locks on the outside, bad breakfast - stay elsewhere! Best Western Inc should be ashamed. More

This hotel is undergoing updgrades. The beds were super. Our room was spacious and had a flat screen TV. We were traveling and checked in late. The staff was friendly and helpful. Wi Fi did not work in our room , that part is true. More

Our stay here was horrible. First, we booked our reservations months in advance, because we were told this hotel had WIFI, Heated Pool and a Sauna. We arrive at the hotel, get charged our quoted price(s) that were given to us, and check in. Everything seemed fine until we find out that thier heated pool "just broke", and the WIFI... More