Holiday Inn Express Mentor (Lamalfa Conference Center) 2.5* (Ohio) - Motel Reviews

Also Known As:: Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel; Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel Mentor; Holiday Inn Mentor; Mentor Holiday Inn; Holiday Inn Express Mentor; Holiday Inn Express Mentor (Lamalfa Conference Center) Ohio

Address: 5785 Heisley Road, Mentor, OH 44060

Phone Number:

Region: United States > Ohio > Lake County > Mentor

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access

Hotel Style:

Ranked #4 of 9 hotels in Mentor

Price Range: ££

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Stay Smart at the Holiday Inn Express Hotel & Suites LaMalfa. This unique property provides the finest personal service and facilities throughout Northeast Ohio. The atmosphere is warm and relaxed and the ambiance embraces the uniqueness of the European decor throughout the eighty-three all suite facility including Executive Suites, Penthouse and Presidential Suites. Wireless and Ethernet are available throughout the hotel as well as the 60,000 sq. ft. banquet and convention facility. Come enjoy a fireside, hot Continental breakfast in our expanded breakfast area complete with a view of our 25'x52' lap pool with under water lighting and fountains. Located in the corporate hub of Mentor, Ohioand the home of corporate headquarters to Steris, Avery Dennison, First Energy and Rollkraft makes this hotel the number one choice for business travelers. Located just minutes from downtown Cleveland guest can enjoy the excitement of big city entertainment with near by Cleveland Indians, Cavs and Browns, Rock Hall of Fame, House of Blues and Lake County Captains.Local attractions include Mentor Civic Arena, James A. Garfield's Home, Lake Farm Parks, and Kirtland Mormon Temple. Transportation is available upon advance request, contact the hotel directly for arrangements and pricing. The Holiday Inn Express Hotel & Suites at LaMalfa is a completely smoke free facility. ... more less

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mistrygirl-5

Mesa, Arizona

Reviewer

4 reviews

Reviews in 2 cities

“ok”

Reviewed 6 June 2013

There were things I really liked about the hotel and things that I did not like about it. The hotel room was very nice. We had a Queen Executive Suite. I love the lay out of the hotel room. We had 2 TV's and one section that had a "living room" and a bed room area. The part that I... More

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Thank you So much for taking the time to convey your concerns regarding our hotel. The Holiday Inn Express Hotel & Suites at LaMalfa is the largest premiere caterer in Northeast Ohio. We are attached to a 60,000 sq. ft. convention center were weddings are our premier venue. Because of the large volume of events that we do it is... More

Travellover43952

Wheeling, West Virginia

Contributor

16 reviews

9 hotel reviews

Reviews in 8 cities

6 helpful votes

“Pretty good place!!”

Reviewed 6 June 2013 via mobile

I frequently stay at hotels and this was a very good experience. We stayed here for a relative's wedding and the staff did an excellent job with everything. The foods and desserts were amazing. I had a slight headache and they had aspirin in the vending machine. Upon check in, staff were pretty friendly. The lobby is nice and the... More

We get excited when a guest lets us know that we have gotten it right! LaMalfa Center does an outstanding service when it comes to weddings, like Disney, its the place where dreams come true. The food and accommodations are always over the top for those attending any wedding venues or special events. The welcome reception is sponsored by LaMalfa... More

Heidi S

Marengo, Ohio

5 reviews

5 hotel reviews

Reviews in 5 cities

“Definitely Would Return Here!”

Reviewed 7 May 2013

The staff was so friendly and the stay was exceptional. The restaurant had the best salad in the state! Only downfall, breakfast not included in price, but it really didn't matter - McDonals, Bob Evans all across the street! Sadly, the jacuzzi was broken - but the pool was comfortablly warm and the rooms so clean and nice - and... More

Thank you for your comments. We are glad you enjoyed your stay at one of the many IHG properties. Because we have so many choices with IHG it is easy to confuse many of the properties. Holiday Inn, Holiday Inn Express, Intercontinental, Crown Plaza, Indigo, Stay bridge and Candlewood suites are all part of the IHG family. Holiday Inn's are... More

Paula B

Louisville, Ohio

Senior Contributor

25 reviews

7 hotel reviews

Reviews in 12 cities

12 helpful votes

“One of the cleanest hotels ever!!!!”

Reviewed 24 April 2013

This hotel is one of the cleanest hotels I have ever seen, it actually would compare to Walt Disney World as far as cleanliness. Make sure you request a room away from the elevator as the walls are very thin. The heater/ ac unit in room 119 sounds like it is going to take flight every time it kicks on.... More

Dear Paula B, Thank you for your valuable insights. We greatly appreciate your kind words and compliments regarding the cleanliness of our hotel. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note of your valuable comments and will share these with our management... More

restleswanderer

canada

Top Contributor

73 reviews

41 hotel reviews

Reviews in 47 cities

52 helpful votes

“no surprises”

Reviewed 18 April 2013

arrived late was welcomed with a smile. Three of us so we got a suite . nice, large, separate living area from sleeping area. Had hoped to sleep on pullout (for the 3rd person) but not really meant for adults unless you like a spring massage. Room clean and tidy although no clock and only one garbage can. no breakfast... More

Thank you so much for taking the time to share your experience with us. I am hoping that you are not confusing our hotel with another, but at our hotel located at 5785 Heisley Rd. we serve a hot breakfast every morning as is part of the standard for all Holiday Inn Express Hotels. Our breakfast is hot and complimentary... More

heathert656

Afton, WY

2 reviews

1 helpful vote

“One of the best Holiday Inn's we've stayed at!”

Reviewed 6 April 2013

This is seriously one of the best Holiday Inn Expresses that we've ever stayed at. It's in a nice area, the hotel was very nice and very clean. Great breakfast. Friendly, professional staff. And the pool was huge (for a hotel pool) and WARM (even better). It probably helped that we had stayed in one of the worst Holiday Inn's... More

Thank you for taking the time to convey your comments to us regarding your stay with us. Our housekeeping staff is second to none and each attendant takes pride in the rooms they are servicing. We conduct frequent guest room checks and conduct cleaning workshops for our staff. We look forward to having you visit us in the future when... More

B_M_621

Willoughby, Ohio

1 review

“Friendly, clean, good experience”

Reviewed 1 April 2013

Room was clean and temperature was good - sometimes hotels don't keep climate control on & room gets way too hot or cold. I liked having 2 different firmness pillows to choose from & the bed was very comfortable. Front desk clerk (Lindsey) was friendly and helpful. I had to ask for a few favors & each time she fulfilled... More

Thank you so much for your generous response! We are very glad that you enjoyed your get a way with us. Our pool is computerized so that the air and water temperatures are within 5 degrees of each other so that our guest are not freezing when the get out of the pool. We are delighted that you had the... More

hoggie123

Central NY

12 reviews

Reviews in 9 cities

3 helpful votes

“Clean, friendly, and helpfull”

Reviewed 24 February 2013

My wife and I arrived after being dissappointed with another local hotel. At check in we were greeted by Deborah, she us her undevided attention through the check in process, informed us of places to eat, and directions to our destination. Our room was clean, quiet and comfortable. We also noticed the housekeeping staff was very curtious and professional as... More

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Thank you for taking the time to inform us about your stay. We appreciate and value your comments regarding your experience with us. Making you comfortable in unfamiliar surroundings is one of our goals during your stay with us. Insuring that your travels through out the area is as stress free as possible (something GPS's don't always accomplish) helps you... More

Daekin

“Would come here again!”

Reviewed 2 February 2013 via mobile

Stayed here with a wedding party, and though there were tons of people, the staff did wonderfully. The rooms were very clean, the service was more than friendly and accomodating, the pool is a nice size and very warm, and the complimentary breakfast was very good. Props and kudos for dealing with all of us crazy wedding guests!

Thank you for taking the time to let us know about your stay. Being attached to a 60,000 square foot Convention Center opens opportunities for our staff to continue their customer service skills and practice they do!. Our staff takes extrordinary measures to insure that your stay is everything you expect it to be and a little more! We are... More

Nacy S

Lakewood, Ohio

“The best customer service out of every hotel I have ever stayed in.”

Reviewed 24 November 2012

When i check in around 4pm, I wasen't expecting the receptionist (Tori) to engage in conversation with me or even ask how I was doing with a positive attitude. There was at least 12 people checking in including myself. Most of the people that was checking in were absoultly rude to her for no reason. I was standing in line... More

Wonderful! We want to thank you for your outstanding comments. Our front desk goes through extensive training and Tori's hard work and persistence has earned her a gift certificate for this outstanding review. Tori also leads the front desk in Priority Club enrollments. Her positive attitude is to be commended, and I am grateful that you have taken the time... More

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Holiday Inn Express Mentor (Lamalfa Conference Center) Motel Reviews, Ohio

Holiday Inn Express Mentor (Lamalfa Conference Center)

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