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Studio 6 Cleveland - Mentor


7677 Reynolds Road, SR 2 at Reynolds Road/SR 306, Mentor, OH 44060
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Reviews you can trust

55% Recommend
3.0 of 5 stars 9 reviews
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2 of 5 stars
North East England
21 Dec 2009 | Trip type: Couples New

My girlfriend and I stayed here for 3 nights while visiting friends and family and were very disappointed at the condition of the rooms, and the service (or lack of) from the staff. The first room we checked into seemed alright at first, though it looked 0% like the images shown on the web site. The bed was also a... more

Management response from
Studio 6, Manager

Hello: We thank you for staying with us! We are sorry to hear of your recent complaints. We really wish you would have brought these serious issues to management attention when you first experienced them versus staying multiple nights in such conditions as you have described. As this is not our process at all. I hope you enjoyed the price...

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3 of 5 stars
Oregon
29 Sep 2009 | Trip type: Couples

First off, the positives: Very inexpensive Full fridge and burners for cooking Right off the freeway Linens clean Quiet The negatives: Not as clean as could be, but very clean for a cheap motel Bed fell over if you sat on the edge Rooms not ready on time if you had a reservation (but if I was a walk in... more

Management response from
Studio 6, Manager

I am sorry to hear of your unhappiness. We do try to have rooms ready for reservations around 3:00pm. Unfortunately sitautions arise where we are not able to meet the exact deadline. Our office closes at 8:00pm, but someone is always ready to assist a guest! Please notify the the front desk if there are any issues with your room...

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3 of 5 stars
Ann Arbor, Michigan
29 Jul 2009 | Trip type: Family

My first concern about the place was the fact that there were many people hanging around outside their rooms. Why weren't they inside? Didn't they have anything better to do? After checking the room for signs of bed bugs (no bed bugs-thankfully) I wondered if they ever vacuumed the room. The carpet underneath the bed was dirty and so were... more

Management response from
Studio 6, Manager

Thank you for staying with us! We have many guests such as yourself with large parties who come and enjoy our extended stay, and reconnect outside of their rooms. I am not sure if you are mentioning those items were in your room or if you are stating your dislikes. We sincerely regret not being able to resolve your issues...

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2 of 5 stars
Southern Indiana
29 Sep 2008 | Trip type: Friends getaway

My roommate and I stayed over at the Studio 6 as a 5 hour layover on the way from Louisville to Niagara Falls. We arrived at the hotel at 2am to find the office locked up...they close every day at 8pm. We'd warned them with our reservation that we'd be arriving very late, and they told us to just use... more

Management response from
Studio 6, Manager

Thank you for staying with us! We are new managers here, before this time. I regret that you did not have a great restful experience with us. Someone is available for late check-ins even though the office does close at 8pm. I hope the monetary credits were sufficient enough for you to look to us again in the future!

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5 of 5 stars
Glendale
24 Jul 2008 | Trip type: Solo travel

I have stayed at the Studio 6 in Mentor five times in the past four years. Each stay has been at least one week in length which has resulted in incredibly low daily rates. The facility is clean and very functional although not glamourous. If one wants to be pampered and/or receive daily room servicing, this is not the place.... more

Management response from
Studio 6, Manager

Thank you for staying with us!!! We greatly appreciate your kind words and warm thoughts of us. Looking forward to seeing and serving you again in the near future!

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4 of 5 stars
new york
2 May 2008

The hotel is located between two highways, closer to Hwy 2 but near enough to I-90. Within 1-15 minutes there are lots of restaurants, big box stores, malls, book stores. It's about 30 mins east of Cleveland and 10 mins from Lake Erie (a beach there to walk/swim). You get room service once a week, but can get fresh linens... more

Management response from
Studio 6, Manager

Thank you for staying with us!!! We love to hear great experiences from guests, they reinforce us! We look forward to serving you in the future!

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2 of 5 stars
toronto
2 Sep 2007 | Trip type: Couples

This is the second time we've stayed at the Studio 6. It's location is great with lots of restaurants and shopping. The rates are certainly reasonable, the rooms are large, clean and comfortable. Last time we stayed there was alot of noise throughout the night. Loud trucks, garbage trucks picking up garbage dumpsters and general traffic. This time was no... more

Management response from
Studio 6, Manager

Thank you for staying with us. We do try to keep our property clean and upkeep well, so we do have regular trash pick ups. We have scheduled those for late afternoon hours. Upon reading the report, there was a fire alarm triggered and thus explains the alarm and the fire trucks. To confirm the guests were okay, the firemen...

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5 of 5 stars
Simpsonville, SC
29 May 2007

I was very pleased with our stay at the Studio 6 motel. It is low budget, however it was more than adequate for the money. The room had a stove top, microwave and refrigerator. It was very well maintained. We stayed for 4 nights and we were very happy with the accomodation. I would highly recommend this hotel for anyone... more

Management response from
Studio 6, Manager

Thank you for staying with us!!! We are so pleased you had a wonderful stay with us. We do not meet our expectations until we exceed yours! We look forward to serving you again in the future.

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2 of 5 stars
Florida
11 Aug 2004
10
people found this review helpful

We stayed here mid-July 2004. When we checked in, they charged us a higher rate even though we had a reservation and confirmation at a lower rate (the difference was about $10 per night). They told me that the lower rate was for a single room and since I needed two beds, I should have been given the higher rate.... more

Management response from
Studio 6, Manager

Thank you for staying with us!!! These do sound like some very serious concerns, especially the one with the door. I wish you would have let the front desk know this issue we would have been more than happy to switch you into another room! Our a/c units are controlled by the climate in the room, not motion detected. So,...

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Studio 6 Cleveland - Mentor Also Known As

  • Studio 6 Cleveland Mentor
Address: 7677 Reynolds Road, SR 2 at Reynolds Road/SR 306, Mentor, OH 44060
Mentor hotels Studio 6 Cleveland - Mentor
3.0/5.0
9