This hotel was perfect!!! They are strategically located right across the street from Great Northern Mall & All major eateries and easy access to highways. The room was great!!! I had hot water every morning, nice shower not the usual trickle you have at most hotels!! The shuttle service was awesome, they picked me up at the airport on time... More

The hotel is your basic La Quinta. We got a king-size bed. It looked great until you got into it. The mattress was completely uncomfortable. No support and totally sagging. My husband and I both had backaches from it. The other thing I was unhappy about were the towels. They were on the towel bar but seemed like they were... More

This is another older La Quinta. I would give another half of star if I could. I just am weary of some of these reviews as many seem to be from folks that haven't reviewed much and give much higher marks than this hotel should receive.. This La Quinta is the nicest of the two airport locations in Cleveland. It... More

Very nice stay. Front desk clerk was extremely helpful! While my husband and son went swimming, my daughter and I were able to shop in the very nice Great Northern Mall. Room was very clean. All the staff were extremely friendly! Nice breakfast. Would deffinately stay again.

I met Mr. Kumar upon arrival - staying 5 nights for business. He leads his staff in customer service and quality by example. Previous ownership was cold and rude. Front Desk staff was warm, friendly and knowledgeable about venues and services in area. Great Pool and used work out room nightly. I have recommended to our Corporate Travel planner to... More

Staff is rude and so is the management. We were charged for someone elses room and called to speak w a manager to get this issue fixed. We weren't able to speak w a manager on the first phone call and were told that they needed confirmation that someone else would be paying for the room before they would do... More

Have stayed here previously and spent a quiet night. This time, not so much. Room 105 is next to an ice machine that must be used for the staff setting up for breakfast. At 5:30 a.m. someone began dispensing ice from that machine and the noise went on for at least five minutes. (This was after the young men who... More

La Quinta is clean. Wonderful housekeepers. It is right across the mall so it is accessible to everything. The room rate is reasonable, too. The two female front desk agents, who work during the day, are not friendly. I don't think they should be doing the front desk. They do not have a welcoming attitude. Not customer-oriented. I was there... More

This is your basic La Quinta, except they have a no charge pet policy. You do have to sign an agreement to cover any pet damages, but that's it. The room was clean, the breakfast included eggs and sausage, and the other typical hotel complimentary breakfast fare. Dominoes Pizza delivers, which was handy for a late night meal. There's a... More