Was a stop over on my way to Grand Rapids. Very warm staff and a clean hotel. Rooms were spacious. When Ordered Room Service, was surprised to receive a complimetary dessert as a thank you. Would love to stay again. more

We reserved this room through hotwire and stayed at this hotel for two days. It's an older hotel and it shows. The lobby is a bit outdated. We stayed on the 5th floor because we were told that it had newly renovated rooms. The room was pretty decent, although I did see what I thought to be a flea on... more

The common areas and exterior were fine, but they sure need a better maintenance department and attention given to details. In the eating area, tables had fold down wings missing and the wallpaper was curling up. The room was OK, but again maintenance issues kept it from being nice. The retaining ring around the recessed lite was missing at the... more

My wife and I stayed here after winning this hotel on a Priceline bid. Having spent part of my childhood nearby, I knew the area pretty well, so I was satisfied with the location. Given the rate I got, this was a steal, but not worth the three digit nightly rate. The location is right across from Great Northern Mall,... more

I got a great rate on Hotwire and really enjoyed the hotel. Although I didn't have a Sleep Number mattress - I wish they wouldn't make it sound like every room has them. But I figured for 39 bucks a night I was getting a bargain. The hotel was QUIET, especially since I was on the top floor. The AC... more

We stayed here our anniversary weekend and would give it 4 out of 5 stars. Front desk staff was very friendly...even complimenting my outfits or helping with pizza delivery numbers. Vending/Ice is only on every other floor. The breakfast is NOT free. Rooms were clean and pumped the A/C perfectly. We hated the Sleep Comfort beds. They are lumpy, loud,... more

I stayed here with my spouse while he was attending a conference. Since I was just hanging out, the location was pretty nice b/c there are several restaurants and a huge mall across the street. The room was clean for the most part. It is showing its age somewhat. The breakfast was pretty good. The front desk staff couldn't always... more

I had read the reviews about the Radisson prior to booking a room for Valentines day weekend for my sweetheart and I.When I walked in to my room I was greatly surprised that the room was completely different than a lot had described. It was neat and clean. The staff was very friendly at the front desk, especially since there... more

Either the hotel has significantly improved or the previous reviewers are unrealistic travelers looking for ritz-carlton accommodations at a $100/night airport hotel. The hotel is clean and the service is pleasant. I had no significant issues and any issues I did have were resolved quickly. more