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Hilton Garden Cincinnati/Sharonville

3.0 of 5
11149 Dowlin Drive, Sharonville, OH 45241
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Hilton Garden Cincinnati/Sharonville
Ranked #6 of 15 hotels in Sharonville
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49 reviews from our community

    Trip type
Traveller rating
    14
    20
    13
    2
    0
Date Rating
Wellington, United States
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

Room was best I've ever had at Hilton, very clean and attention to detail to make sure every amenity was in place every day. Breakfast staff was very attentive and quality was great. Near Sharonville Convention center and just off the freeway.

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Review collected in partnership with Hilton Garden Inn

Scott W, General Manager at Hilton Garden Cincinnati/Sharonville, responded to this review
21 May 2013

We appreciate your kind review. We truly appreciate when our guests let us know we are doing well. I will be sure to share your comments with our staff. Thank you! More

Norristown, United States
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Hotel was very clean and staff were very pleasant. Breakfast was excellent. Location was convenient to interstate and Xavier College. Pool temperature was too warm and pool room was humid with a heavy smell of chlorine. Had to open doors and windows.

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Review collected in partnership with Hilton Garden Inn

Scott W, General Manager at Hilton Garden Cincinnati/Sharonville, responded to this review
21 May 2013

Thank you for your kind review. I am sorry we had issues during your stay with our pool air conditioning system during your stay. The problems have been corrected. I hope you will visit us again on your next trip to Cincinnati. More

Little Hocking Ohio, United States
1 review
5 of 5 stars Reviewed 3 May 2013

Fine hotel, reasonably priced, quiet, and comfortable. Breakfast not included with stay. Price was not matched from internet pricing stated, so call to confirm when reserving room. I would recommend this hotel.

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Review collected in partnership with Hilton Garden Inn

Scott W, General Manager at Hilton Garden Cincinnati/Sharonville, responded to this review
17 May 2013

We appreciate you taking time to review our hotel. Thank you for your kind words and rating. I would like to contact you concerning your reservation and the rates booked. I can be reached at 513-772-2837. Thank you! More

Ada, United States
1 review
5 of 5 stars Reviewed 2 May 2013

I was really amazed by how great my stay was at this Hilton Garden Inn. I had never stayed at one (usually preferring Hamtpons), but after my experience with the extremely friendly and helpful hotel staff as well as the excellent accommodations (yes, the rooms really smell fresh!) I will be staying at Hilton Garden Inns with more frequency when... More

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Review collected in partnership with Hilton Garden Inn

Scott W, General Manager at Hilton Garden Cincinnati/Sharonville, responded to this review
17 May 2013

Thank you for taking the time to review our hotel. We truly appreciate when our guests speak up and let us know we are doing a good job. We look forward to your next trip to Cincinnati! More

Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 29 April 2013

Nice and clean hotel with excellent staff at the front desk and great sales manager to help with all your group needs. Good location right off of interstate with several restaurants nearby. Definitely recommend if you are in the Cincinnati/Sharonville area. This was my first visit to Cincinnati and I thoroughly enjoyed it.

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Review collected in partnership with Hilton Garden Inn

Scott W, General Manager at Hilton Garden Cincinnati/Sharonville, responded to this review
1 May 2013

Thank you for your kind words! We truly appreciate when our guests let us know we are doing a good job. We look forward to your return to Cincinnati! More

Top Contributor
55 reviews 55 reviews
8 hotel reviews
Reviews in 29 cities Reviews in 29 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 25 April 2013 via mobile

Overall it was not to bad of a stay. The bed was comfortable. Shower curtain needs to be cleaned. Smelled like mildew. Service desk was very polite and willing to help I would stay here again. The price was not bad but a little on the high side

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Scott W, General Manager at Hilton Garden Cincinnati/Sharonville, responded to this review
26 April 2013

Thank you for your review. I have spoken with the housekeeping department about your concerns. They will be working to solve any issues you encountered. We look forward to your next visit to Cincinnati. More

Cincinnati, United States
1 review
4 of 5 stars Reviewed 25 April 2013

Rooms are great, staff is great but no complimentary breakfast. similiar priced hotels in the same block provided both breakfast and evening meals free. If you are paying the same price for a room why not stay at provide food along with your stay.

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Review collected in partnership with Hilton Garden Inn

Scott W, General Manager at Hilton Garden Cincinnati/Sharonville, responded to this review
26 April 2013

We are truly happy you enjoyed your stay with us. We do provide an upgraded service compared to some of our competetors. Our Great American Grill provides a full cooked to order breakfast with an all you can eat buffet at a reasonable price. We also offer rates that have our breakfast included. Please take a look at those rates... More

Greenville, United States
1 review
4 of 5 stars Reviewed 23 April 2013

The property was nice. It was clean and staff was sincerely friendly. Other than that it was nothing special. Breakfast wasn't provided and I think my business account negotiated internet. It worked for what it was used for - a place to lie my head.

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Review collected in partnership with Hilton Garden Inn

Scott W, General Manager at Hilton Garden Cincinnati/Sharonville, responded to this review
26 April 2013

Thank you for reviewing our hotel. We appreciate your comments. If we can be of further service to you, please contact us. More

Top Contributor
91 reviews 91 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 21 April 2013

This was a one night stop while on the road. The hotel is convenient to the highway and the room was clean. However, we do not see the attraction to the berds. Every time we stay at a Hilton Garden Inn we find the adjustment does not work and the bed is too firm. We wish they would get different... More

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Scott W, General Manager at Hilton Garden Cincinnati/Sharonville, responded to this review
23 April 2013

Thank you for your comments about our hotel on Trip TripAdvisor. We are very sorry for the fact that you did not have a comfortable stay. Be assured that we are sharing your concerns with all appropriate management so that corrective measures are taken where feasible. We sincerely apologize for falling short of your expectations as this is not typical... More

Farmington Hills, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 13 April 2013

I'm a Hilton Honors member. I really liked the hotel remodel of the lobby area. The hotel staff is great. We stay in the same hotel every year because of the service. Loved the warm cookies they served in the evenings. The only negative would be the breakfast which was just okay. However you have options right up the street... More

Was this review helpful? Yes
Scott W, General Manager at Hilton Garden Cincinnati/Sharonville, responded to this review
23 April 2013

Thank you for taking the time to review our hotel. We truly appreciate your kind words. We will also work on any issues you have pointed out. We look forward to serving you in the future! More

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Additional Information about Hilton Garden Cincinnati/Sharonville

Also Known As:
Hilton Garden Cincinnati/Sharonville Hotel
Hilton Garden Cincinnati/Sharonville Hotel Sharonville
Hilton Sharonville
Hilton Garden Cincinnati
Sharonville Hilton
Hilton Garden Cincinnati/Sharonville Ohio
Address: 11149 Dowlin Drive, Sharonville, OH 45241
Phone Number:
Region: United States > Ohio > Sharonville
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Sharonville
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Deluxe accommodations, friendly service and a relaxed atmosphere await our guests at the Hilton Garden Inn Cincinnati/Sharonville hotel. Certain to please the busy executive or leisure traveler are our array of special amenities including complimentary high-speed Internet access with secure PrinterOn® remote printing, in-room hospitality center with microwave/refrigerator/coffee maker, two dual line phones with voice mail and data ports, large work desk with desk level outlets/ergonomic chair, On Demand® video/complimentary HBO®, complimentary USA Today® each weekday morning, heated indoor pool/whirlpool/fitness center, and a 24-hour complimentary business center.The Hilton Garden Inn Cincinnati/Sharonville, Ohio hotel offers 1,400 square feet of meeting space that accommodates up to 90 people as well as catering services. We offer the Great American Grill® restaurant serving freshly prepared breakfasts. The Pavilion Pantry® has a selection of refrigerated, frozen, and microwaveable packaged items perfect for in-room preparation.When guests of our Sharonville, OH hotel are ready for after work relaxation or some fun during a weekend getaway - the indoor pool and fitness center are available. Golf and jogging trails are nearby as are a variety of shops.***** Everything. Right where you need it.® ***** ... more   less 
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Hilton Garden Cincinnati/Sharonville
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