I stayed at the Crowne Plaza last week, and was pleasantly surprised, after reading the other reviews. Some of my colleagues in our Toledo office said they have stepped up their service, and it showed. The staff was friendly and attentive, and the hotel is pleasantly situated on the riverfront. The only bad experience was the ridiculously overpriced breakfast in...
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Thank you for recognizing the positive changes we have made in guest comfort and service delivery. We are fortunate to have just completed major renovations, however when hotel HVAC and mechanical systems were shutdown we experienced some lingering restart problems. I am happy to say we have solved the issues and have reliable heating and cooling in all guestrooms and...