I cancelled four rooms over the phone and the clerk did not put it into the computer. Some weeks later I discovered four charges totalling over $400 on my credit card for the rooms, which of course were never used. The GM, who was hard to get in touch with, eventually refunded only half of my money. She said I... more

I moved to this hotel, after having a horrible experience at the Best Western Luxbury Troy Ohio, and what a pleasant surprise! This hotel was very clean, the staff was very, very nice, there was an indoor pool with jacuzzi, and there was a central internet location that was free of charge. The room was nice the bed comfortable and... more

Our family stayed here on a trip through Ohio. The check-in and check-out process was easy and the desk clerk was very friendly. The hotel and the hotel room were very clean. The indoor pool was nice but a little bit small. The complimentary continental breakfast was nice. The food was fresh-looking and the area was clean. Our only problem... more

I recently had to make a trip to see my nieces baptism near Troy, Ohio, and there wasn't much left as far as where to stay. I had gotten on the internet to see if there was anything available for Troy, Holiday Inn Express and we booked with the 800 number. That was a pleasant conversation where the individual was... more

I have stayed at this hotel numerous times. I am originally from Ohio and the company I work for is located in Troy. Whenever I visit my hometown (Springfield) or Troy I stay at the Holiday Inn Express. I have stayed at the hotel for business only, a combination of business and leisure as well as leisure only. I have... more

I have visited Troy numerous times and have stayed here at the Holiday Inn Express...... I found the staff extremely friendly and helpfull.. rooms were very clean... I will be returning in august and this is the first place I will go for lodgeing more

um it pretty much sucked because they didnt have a room for us when we got there! who does that. plus, the lady was a big witch about it and she gets 2 thumbs down. i'm really upset right now. my friend has a sunburn and it hurts but we cant even have the room we RESERVED. what is this... more

I stayed at this Holiday Inn Express for 2 days while on a business trip to Troy. My visit just happened to coincide with a winter storm that dumped a foot of snow on the area, and the folks at the Holiday Inn were terrific! I was very pleased with my room, and the staff were all cheerful and efficient.... more

Holiday Inn Express I stayed at on business for 2 days last week, and it was terrible. There was no water pressure, so the shower wouldn't work. I told them about this each day, and they seemed to really care less. We got a corporate rate, and my company was paying for it, but I don't care, I'll just stay... more