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Marriott Cincinnati North

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Traveller (98)
Room & Suite (62)
Videos (1)

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About

#4 of 20 hotels in West Chester
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Rest easy at Cincinnati Marriott North in West Chester, Ohio. Our luxury hotel is situated in the Union Centre area of West Chester, Ohio. It offers convenient access to GE, Procter & Gamble, Voice of America Park, Kings Island, and The Beach Waterpark. After a busy day, settle into spacious guest rooms with comfortable bedding, TVs with streaming capabilities, and ergonomic workstations. Additional hotel amenities include an on-site fitness center, an indoor pool, and a casual restaurant and bar serving comfort food classics. Cincinnati weddings are unforgettable, and if your event is at Marriott, it'll be an event to remember with our picturesque reception, state-of-the-art venue, and custom catering.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bowling offsite
Kids stay free
Parking
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Vending machine
Tennis court offsite
Children Activities (Kid / Family Friendly)
Car hire
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
536Reviews5Q+A76Room tips

Reviews
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David G wrote a review Nov 2023
1 contribution
Gym needs new equipment especially treadmills. Rooms ok but needs updates. Overall facility is very dated.. Stayed Nov 2023 for thanksgiving at this hotel. Would love to stay in the future but this needs to be addressed. The treadmills specifically
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Marriott Cincinnati North
Responded 27 Nov 2023
David, we're grateful that you chose us for your holiday stay, but we sincerely apologize that certain aspects of your experience fell short of expectations. Your input regarding our facilities and fitness equipment is valuable to us, and we'll certainly consider your comments as we plan for future updates and improvements. Please allow us another chance to welcome you and showcase our commitment to guest satisfaction.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brad F wrote a review Oct 2023
Marysville, Ohio1 contribution
Rooms recently remodeled and shower is outstanding. Linens high quality. Large TV. Nice touch with the pillow spray. M club is a plus also. Hotel is in an updated area and convenient to I-75. One opportunity was the late checkout accepted through Bonvoy app was not communicated to housekeeping or front desk (knocked twice and called to confirm checkout time).
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Marriott Cincinnati North
Responded 30 Oct 2023
Brad, thank you for your glowing review of Marriott Cincinnati North. We are delighted you had an excellent stay and were pleased with our remodeled accommodations. It is also wonderful to hear that you enjoyed our M club and convenient location. We appreciate your feedback regarding late checkout and apologize for the inconvenience. We hope to have the pleasure of welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nazario F wrote a review Aug 2023
1 contribution
I was welcomed to the hotel very professionally and checked in very quickly and efficiently. The hotel is very clean and the staff very kind and knowledgeable. throughout my stay I was impressed with how helpful the front desk personnel was and assisted me with kindness and attended to all my needs. Especially Katya. I will definitely go back and enjoy your hospitality and services. Thank you Nazario Filipponi
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Marriott Cincinnati North
Responded 1 Sept 2023
Nazario, thank you for your 5-star rating of Marriott Cincinnati North. We are delighted you had an outstanding stay and our team exceeded your expectations. Your kind words about our team members, especially Katya, are very much appreciated and we will be sure to share your comments with them. The pleasure would be ours to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigate51426083465 wrote a review Jun 2023
Columbus, Ohio3 contributions2 helpful votes
Go somewhere else unless you want cheap. Been coming here for years, USED to be a nice place and good value….no more. Beds were hard, pillows flat as a pancake, and no room service between days. Wish i could get my money back
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Pools crowded. Bedding is cheap.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Marriott Cincinnati North
Responded 28 Jun 2023
Thank you for taking the time to leave us your feedback. We are disheartened to hear that we fell short of our usual high standards and sincerely apologize for your experience. Please know that we will be sure to review your comments further in order to improve our guest experience. It is our hope that you will reconsider staying with us again, as we are saddened to lose a valued guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stuart Anderson wrote a review Mar 2023
Brisbane Region, Australia60 contributions1 helpful vote
The Marriott at West Chester both of Cincinnati is very conveniently located and consistent in style to many in the same chain across the US. It is safe and comfortable. The one thing I noticed had slipped was the appearance of a professional standard at the front desk, no uniformity or evidence of a training to a process. The other disappointing issue was the evident lowering of the standards of bed linen, and pillows. These used to be a pillar with the Marriott, but certainly not now. I will still return, but hope to see things back to the norms of pre-Covid times
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Marriott Cincinnati North
Responded 8 Mar 2023
Stuart, thank you for taking the time to review your stay. While we are delighted to hear you had a comfortable and convenient stay, we apologize that our service level was not what you expected and we are used to providing. We are confident that when you stay with us again you will be impressed. Thank you for giving us another try!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Perfect_Fan_Food_Ser wrote a review Jan 2023
Birmingham, Michigan933 contributions117 helpful votes
We had our company year celebration here and the company booked a block of rooms. It's one of the more mature facilities in the area containing a restaurant, bar and conference facilities. Overall, the staff was professional in manner. Although the daytime team was far more personable than the evening team. My room had a king bed and accommodations were fair but dated. Housekeeping needs to be more detail orientated. All in all, I was disappointed with my stay.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Marriott Cincinnati North
Responded 3 Jan 2023
Thank you for your candid review. We sincerely regret if you were dissatisfied in any way and we will use your feedback to pinpoint areas we can improve upon. We hope you will give us another chance to welcome you back so that we can exceed your expectations in every way.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NJS wrote a review Oct 2022
Indiana3 contributions
1st visit in 12/2021 was awesome. We were here during a championship game & it was lively, staff were helpful, rooms/halls were clean, beds were comfy. We booked again in 8/2022 & had the complete OPPOSITE experience. Rooms were dirty, halls were trashy, beds linens felt worse somehow (pillows were flat and uncomfortable!) tv didn’t work but thankfully maintenance came by to fix it. We’re not sure why the drastic change in experience but will try elsewhere within the area. There’s a couple other hotels basically next door.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Marriott Cincinnati North
Responded 18 Oct 2022
Thank you for sharing your review from your most recent visit with us. We sincerely regret that this stay was not as positive as your last one and apologize for this. We will continue to work with our team to make improvements in the comfort and service we provide as our guest's satisfaction is important to us. We hope you will give us another chance to welcome you back so that we can exceed your expectations and renew your trust in us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shonise C wrote a review Sept 2022
2 contributions
OMG! My family and I are still here! We absolutely love the Marriott Cincinnati North! We were supposed to go to another hotel for the fireworks celebration and my kids were like”Can we just stay here?” This hotel and the team here not only meets, but exceeds expectations! From Management to the kind people who service the rooms! As a business owner, I’m very intentional about the businesses that I patronize and I recommend the Marriott North to anyone who wants a pleasant, relaxing or entertaining experience away from home. This Marriott provides a solid, consistent, warm and inviting experience every single time I walk through the doors, and sometimes even before! I’ve even gotten calls before I got to the hotel , as they were confirming details to ensure that everything was just right and in place before I arrived! I’m having trouble really determining my favorites! From Alex, Linden, Mike, Lynn to Michelle in the restaurant who has a heart of gold & for service! They are just a great group of people who are professional & personable! I love that they are good listeners & call me by name when talking to me and they pay great attention to my preferences & will do their best to accommodate them. Overall, this Marriott facility is safe, clean and versatile, in which it is a great atmosphere & setup for events, family , weddings, & business etc... The atmosphere feels like people are comfortable and happy when they are here! It really feels like a good home away from home, where they go to great lengths to take care of you! Whenever I need something, I can count on reaching someone at the front desk, who genuinely demonstrates that it’s their pleasure to be of service! So come one, come all to the Marriott Cincinnati North!... And when you choose this hotel for your stay, I wish you the best stay ever!😊 Thank you Marriott Team, for delivering once again, an impactful (in ways that you don’t even know), quality and pleasant experience for me and my family.❤️❤️ Ms. Carr
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Marriott Cincinnati North
Responded 6 Sept 2022
Thank you Shonise for your wonderful review of your stay with us at Marriott Cincinnati North! We are excited to read you and your family fully enjoyed the warm welcoming service by our team and we will be certain to share your feedback with them. Your recommendation is valued and we can't wait to welcome you and your family back for another unforgettable getaway.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam S wrote a review Aug 2022
West Chester, Ohio1 contribution
I have stayed in hundreds of Marriotts and this experience was the worst. The front desk attendant Alex was rude to everyone, not only me, but as I watched him speak to other guests. His tone was condescending and impolite. My room was dirty and the drain in the bathroom didn’t work. When they cleaned the room they don’t do a good job and forgot to fill the coffee container. I definitely would never stay at this property again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Marriott Cincinnati North
Responded 8 Aug 2022
Thank you for reaching out to us about your stay. We are very disappointed to read about your experience, as it does not sound typical nor reflective of the high standards we have in place for our service and guest accommodations. We sincerely apologize for the areas where we missed the mark and we can assure you that we will be discussing your feedback internally to see where improvements and retraining may be needed. Thank you for your honest feedback. We hope to have a second chance to make a better impression.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eriggle wrote a review Jul 2022
Cleveland, Ohio32 contributions14 helpful votes
Third time I have stayed at this hotel and the only reason I came back this time was for the location as my parents live in West Chester. However after this last visit I will not return ever and I am a Gold Bonvoy member. It all starts with the front desk. On my previous two stays the front desk staff was uninterested and not helpful. They were just going through the motions. This trip they really went out of their way to mistreat each guest. I made a mistake on my reservation and had these two evening desk clerks treat me with zero respect and in the most condescending manner I have experienced in a long time. It was not just me - each guest checking in was treated rudely. My favorite was the questioning of why their email address did not match the one they had on file. What does that have to do with staying at a hotel? The one manager had to go out of her way to tell me that she worked at Marriott corporate for 20 years. Again - not sure what that had to do with my stay. The hotel itself needs attention. Sinks are slow drain. Toilets slow drain. Duvet covers dirty and wrinkled. Housekeeping serviced the room but only replaced the coffee - did not make the bed or replace towels. Foyer is in poor condition. Bar is old and tired. Just a dump. Terrible and I can’t say enough bad things about this hotel. I’ll sleep in my car before I give this hotel my money.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: This hotel is also frequently booked in the summer with travel baseball teams so it will be full...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Marriott Cincinnati North
Responded 2 Aug 2022
Thank you for your review of your most recent stay. We regret that you left disappointed as this is not the experience we want you to have. We will address your feedback about your interaction with our staff and your guestroom so that we can make improvements. The next time you are in the area, we hope to have another opportunity to welcome you back so that we can exceed your expectations in every way and renew your trust in us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£141 - £193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott cincinnati north hotel west chester, marriott west chester, west chester marriott, marriott hotel cincinnati north
LOCATION
United StatesOhioButler CountyWest Chester
NUMBER OF ROOMS
302
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MARRIOTT CINCINNATI NORTH - Updated 2024 Prices (West Chester, Ohio)

Frequently Asked Questions about Marriott Cincinnati North
Which popular attractions are close to Marriott Cincinnati North?
Nearby attractions include Breakout Games - Cincinnati (West Chester) (0.3 miles), Dingle House (0.2 miles), and Yelton Fine Jewelers (0.2 miles).
What are some of the property amenities at Marriott Cincinnati North?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Marriott Cincinnati North?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marriott Cincinnati North?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Marriott Cincinnati North?
Yes, free parking is available to guests.
What are some restaurants close to Marriott Cincinnati North?
Conveniently located restaurants include Aladdin's Eatery, Jag's Steak & Seafood, and Mellow Mushroom.
Are there opportunities to exercise at Marriott Cincinnati North?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Marriott Cincinnati North located near the city centre?
Yes, it is 0.9 miles away from the centre of West Chester.
Are any cleaning services offered at Marriott Cincinnati North?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Cincinnati North offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Marriott Cincinnati North?
Many travellers enjoy visiting Heritage Village Museum (3.5 miles).