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Fairfield Inn & Suites Columbus Polaris

2.5 of 5
9000 Worthington Road, Westerville, OH 43082
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Fairfield Inn & Suites Columbus Polaris
Ranked #1 of 4 hotels in Westerville
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66 reviews from our community

    Trip type
Traveller rating
    30
    26
    6
    1
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Date Rating
Ann Arbor
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 7 May 2013

I really wanted to give this hotel a higher rating, but there were enough little things that need to be improved that I only gave it 3 circles. First, the pros: The staff was very friendly at all times, and would say good morning at breakfast and hello in the evening when I returned. The room, and hotel in general,... More

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Marietta, Ohio, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 May 2013

We usually stay at Holiday Inn Express, but we knew this was a good location for our pre-OSU graduation activities. Clean room, but the beds were a bit too soft. I was surprised to find no full-length mirror in the room. Adults need full length mirrors! Generally quiet, except the doors are quite noisy in the hall--sleep was interrupted every... More

Was this review helpful? Yes 1
Cleveland
Top Contributor
62 reviews 62 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 27 April 2013

A little difficult to find, but it is in a quiet area away from all the shopping and dining establishments off Polaris Highway. I was offered an upgrade to a suite on the sixth floor. I appreciate an upgrade without having to ask for it. The room was very clean and the bed was very good. My only real complaint... More

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Cleveland, Ohio
Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 7 April 2013 via mobile

On a visit here I needed to rest well because of a training class. At check in I was asked if I had a floor preference. I stated no I did not but I needed a quiet room away from elevator and ice machine noise. The noise is not apparent until you go to bed. The elevator groans and someone... More

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See 2 more reviews by liket2travel for Westerville
Quinn M, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review
10 April 2013

Dear like2travel, I am sorry to hear that you did not have an overall enjoyable experience at our hotel. We always strive to meet our guest's special requests prior to arrival, so I will definitely look into why your request for a quiet room (typically an end of hallway room), was not preassigned for you. I am happy to hear... More

Sylvania, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 March 2013

Just stayed at the Fairfield Inn & Suites near Polaris. This was our second stay here. The first was last summer for a baseball tournament. Paid $109 for a king room. Beds were a little too firm. Breakfast was crowded even though they have a decent size area for breakfast and hanging out as a group. If visiting the Polaris... More

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Quinn M, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review
23 April 2013

Dear Mic9556, We are very happy to hear that you are a return guest to our hotel! It sounds as though you were able to take advantage of a great team discounted rate for your stay this time. We are glad to know that you were able to enjoy our recently upgraded complimentary breakfast which features hot items! Thank you... More

Pittsburgh, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 17 March 2013

We drive to Columbus for a get away a few times a year. This hotel is close to Polaris Mall as well as Easton. The rooms were standard (2 Queens), but very clean. We had an issue at the pool with another family and the situation was taken care of by the person at the front desk very well. The... More

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Quinn M, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review
22 March 2013

We are delighted to hear that you enjoyed your stay with us! While I'm sorry to hear that you experienced an issue with another guest in the pool area, I'm happy that the guest service representative on duty was able to resolve your issue promptly! I hope that you were also able to take advantage of our new, upgraded complimentary... More

McLean, Virginia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 11 March 2013

Average is the best way to describe the Fairfield Inn. We expected a little better hotel, but this is as average as it gets. The beds were average, slightly uncomfortable by my count - a bit lumpy. Overall a bit of a disappointment, after some of the better reviews, especially as compared to the higher cost/rates of the hotel. Breakfast... More

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Ontario, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 February 2013

Check in was flawless, the King Studio Room was very nice, decorated in a modern vibe, and very clean. Nice touches like a seperate sitting area with tv and an iPod dock. Comfortablel king bedroom with another tv and separate closet. The pool area nice and no one in there to bother you.

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Quinn M, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review
8 March 2013

Thank you for your very positive review and staying with us! We are glad to hear you enjoyed our indoor pool and experienced a relaxing time. Also good to know that you were abe to enjoy the IPOD station in your suite. This is one of the "bonus features" of our suites, and we are in the process of upgrading... More

new york
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 February 2013 via mobile

We stayed two nights whilst looking for apartments.Great location just off motorway, very nice reception,pleasant greeting smooth check in.We had a queen suite room,two queen beds and a sofa and small lounge very clean very nice, large bath room again clean.We slept that well we missed breakfast but a very nice lady on reception opened up the cereal cupboard and... More

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Quinn M, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review
8 March 2013

Glad to hear you enjoyed your stay with us and had a great experience with customer service throughout your stay! We take pride in how our associates relate to our guests so that everyone has a positively memorable stay. You may also be interested to know that we have recently upgraded our complimentary continental breakfast to include eggs, breakfast meats,... More

kentucky
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 19 January 2013

Third different time I have stayed at this location since I started traveling to the Columbus area for Business. The property seems very new, very clean rooms and all common areas. Fantastic breakfast, a step up from the ordinary continental. The location is minutes from more restaurants of every price point you could ever visit in a weeks time. Take... More

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Hampton Inn & Suites Columbus Polaris
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Additional Information about Fairfield Inn & Suites Columbus Polaris

Also Known As:
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn And Suites Columbus Polaris
Fairfield Inn & Suites Columbus Polaris Hotel
Fairfield Inn & Suites Columbus Polaris Westerville, Ohio
Address: 9000 Worthington Road, Westerville, OH 43082
Phone Number:
Region: United States > Ohio > Westerville
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 hotels in Westerville
Price Range: ££
Hotel Class:2.5 star (2.5*)
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