So I read alot of negative reviews about the Hotel before hand but I decided to try it out with my girl friend during early August. First off I did express in my reservations that I had read some negative reviews and was hoping that they weren't true. I honestly think this helped the service. The Bad: -Our room wasn't... more

I booked this hotel for a work trip because it was where my event was being held. It is old. Really old. There are doors to the outside & the inside corridor, but I could literally see daylight through the exterior door. I got a non-smoking room, but had a headache because of the smoke smell. If you just need... more

we have stayed at the biltmore several times we have also stayed at other hotels close by and by far for the money it was a nice place, clean secure and plenty of parking. nice pools and hot tub. It was nice to have room service and local clubs to go to with out having to travel in a town... more

When we booked our family getaway to Oklahoma City we were first worried by all the negative comments about the Biltmore Hotel. However after some more research we decided to give it a try. We stayed in room 330 - so we can only share our experience about this room ... considered that the hotel has more than 500 rooms... more

Left my pillow, went back to pick it up they said housekeeping not allowed to throw anything away stuff kept in 5 closets yet my pillow is no where 3 weeks later I get a pillow in the mail c.o.d. $16.00 and not even my pillow. I called daily for 2 weeks, they stopped taking my calls or returning them.... more

The front desk woman, Anna, was very rude to me and their corporate policy stated I couldn't stay there (due to being under 21) but she would not help me find anywhere else to stay even though there was NO other customers trying to check in or needing her attention. I was appalled at my treatment here as I had... more

This is by far the worst place I have ever stayed. I read the reviews before booking it but ignored the negative remarks because it had a higher star rating than most of the other ones in my price range. I should have listened to their opinions because the Biltmore was beyond terrible! First of all, I had been told... more

the hotel was dirty, the rooms were dirty, i hope we did not catch anything that we can get rid of. what a rude front desk staff, if i had to give anyone a ref. i would tell them the sidewalk is cleaner. while we were staying, a group of ladies of the night was working the halls and the... more

First room they put us in, the shower curtain had blood smears all over and in one of the walls. How can someone clean the bathroom and not notice that??? I was so disgusted! The manager's excuse? “We're short handed”. Obviously the room hadn’t been cleaned. They switched us to another room (#130): 1) all kinds of debris under the... more