I book hotels for our Lacrosse team at home and I had recently found a fabulous Holiday Inn in Mckinney, TX. I normally stay at an Express, but the hotel at Mckinney was so awesome that I chose to stay at a full Holiday Inn in Quail Springs for our Spring Break vacation. Upon arrival the lobby was nice and... More

Customer service at the front of the house was the worst! I had a small group of 8 rooms and everyone had different problems, one got checked into a room that was occupied, one had no toilet paper and requested some and the front desk person argued that he did have enough (what?) yes it happened, on my way in... More

We had a great stay. Bid the room for $61. Arrived 15 minutes before check-in and our assigned room was not cleaned yet. They upgraded us to a king suite. It was very nice and quiet. Had breakfast buffet for $7. It was okay. Might order from the menu next time. Will definitely stay here again.

Stayed for one night on business and was disappointed. The hotel lobby is very nice, very modern. Upon check-in, the woman at the front desk was on her cell phone and told me about some of her personal life. Honestly, I don't want to hear that. There needs to be some level of professionalism. To use the internet in the... More

We enjoyed our stay here. Very nice facility and the rooms were clean and well-equipped. The only downside was our experience in the hotel restaurant for breakfast. The buffet was decent, but they didn't explain (until we had already fixed plates) that the kids eat free doesn't apply to the buffet. The kids had to order off the menu. They... More

We needed a room to stay in for a couple of nights while visiting family in Edmund. Through a Priceline bid we ended up at this hotel ($60 a night). Being new, the decor and furnishings in both the room and lobby had a nice and modern style. We were upgraded to a suite for free when we shared that... More

Loved the room .. Spacious clean and comfortable. Went to make coffee there was only decaf. Had breakfast buffet in the restaurant. The food was horrible. The sausage was overlooked , the gravy was too thin and the fruit was old.

I've stayed 6 nights at this hotel and although I am giving it only 3 starts, I'd stay there again as the reasons why I don't rate it higher are not a deal breakers. First with what is good: hotel is fairly new with a nice lobby. Rooms are good size with 2 flat screen TVs. I am particular about... More

This was as good as a Hilton or Marriott. Less than 10 years old and everything you would expect from a 4 star hotel including broad variety of high def stations on 42 inch screen. Value was good because I bid $60 on Priceline. It was worth $100.