My husband and I stayed here once several years ago and had an OK experience. We made a new reservation through AAA to stay here before traveling to John Day and Fossil Beds. We had to cancel because family came to visit. I called to cancel the reservation on a Saturday, two days before we were to arrive. They told... more

As a business traveler who has been to over 14 countries and frequently travels throughout the US. I have never, in my life stayed at a hotel that first and foremost had the worst customer service, and second and even worse management who did nothing to ensure that as a customer my needs were met. The room was dirty, the... more

it wasnt quite what i expected when we got there. it was just off the highway and from our room you could see the sears in the mall across the highway. so it wasnt as resortish as i had hoped in that respect. but the river was right outside our room, and it cut out any noise from freeway cars,... more

I LOVED THE RIVERHOUSE! We stayed there several times a year.The last three times I stayed there I had requested a certain room, assured we would be booked there we went expecting it to be perfect. Now...management matters! They had a manager named Michael and he moved heaven and earth to get us into the right room(the first time) and... more

I can't believe some of these negative reviews. My wife and I had a very pleasant stay. The room was well-appointed and the bed was comfortable. The bathroom was very nice. We really enjoyed having the sound of the river just outside our door, and the two pools and spas. Dinner was good; we enjoyed eating on the patio, and... more

This hotel is located on busy Hwy 97 but most of the rooms are down a small hill and face away from the highway overlooking the river. Thus they are quite quit. Our room was good size, the bed comfortable and was very clean. We had a balcony which looked out on to the river. At night we left the... more

I came to this property not expecting much based on some of the reviews on this site. I was just hoping it was passable for 3 nights. I chose the property mainly because it seemed like the best value in the Bend area. Many hotels in this area seem to be on the higher end of the rate scale. We... more

The Riverhouse has a bit of a tired look when you drive into it - but this is definitely misleading. Inside, the rooms are in great shape and the proximity of the Siskyou River is a real plus. I would recommend getting, as we did, a room that fronts onto the river - ideally on the upper floor. We spent... more

Yikes this was bad. so bad that we were only checked in 15 minutes before we left and went somewhere else. The problems with our executive suite: Pull down bed... okay a hole in the wall place has a hole in the wall bed. Complete with springs poking thru. Bathroom light with a bad ground short.. little shock therapy... Worse,... more