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Extended Stay America - Portland - Hillsboro Hotel Reviews

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Extended Stay America - Portland - Hillsboro

2.5 of 5
19311 NW Cornell Road, Hillsboro, OR 97124 (Formerly Extended Stay Deluxe)
Hotel amenities
Extended Stay America - Portland - Hillsboro
10 traveller photos
Ranked #7 of 14 hotels in Hillsboro
3.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    11
    8
    13
    3
    4
Date Rating
Bucharest, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very convenient, well located and nice personel”
5 of 5 stars Reviewed 18 April 2013

I stayed here several times, it is very close to businesse, shops and restaurants. Rooms are clean, furniture is new and the kitchenette makes you feel like a home away from home. Easy to carry bags in and outside of the room due to 1 floor structure. Internet is provided, allowing to catch up on business and emails. If traveling... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Hillsboro, responded to this review
19 April 2013

Thank you very much for your great review of our hotel. It is always fantastic to see that we were able to accomplish our goals in taking care of our customers and delivering the service that they in turn expect. We look forward to seeing you again on your next visit. More

Shingle Springs, California, United States
1 review
“Decent stay but not great”
3 of 5 stars Reviewed 7 March 2013

Each and every room door leading to the hallway slams shut. So, as you can imagine, starting at 6am or so there is a constant slamming of doors as people leave. If you want sleep, past 6 am i don't recommend staying here. The front desk said they were considering installing "silencers" to help that. The check in was tough... More

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Manager-RDO, Manager at Extended Stay America - Portland - Hillsboro, responded to this review
14 March 2013

I recently received a copy of your review of the Extended Stay America Portland - Hillsboro - NW Cornell Rd.. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We are currently looking at a number of options... More

Albuquerque, New Mexico
1 review
“my home away from home”
5 of 5 stars Reviewed 20 February 2013

I have stayed at the esd hissboro on and of for the last year. the entire staff managment to housekeeping is one of the best teames I have seen in a long time. hadar has been a great help with my out of the ordanary work related requst. the front desk staff ( jodi, kathy and sarah ) attened my... More

Was this review helpful? Yes
Manager-RDO, Manager at Extended Stay America - Portland - Hillsboro, responded to this review
24 February 2013

Thank you so very much for your glowing review of Extended Stay America Portland - Hillsboro - NW Cornell Rd.. There’s nothing better than seeing that we accomplished our goals. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. I will make sure to share your comments... More

San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Terrible”
1 of 5 stars Reviewed 18 February 2013

Really bad stay here. Overall very rundown room with an unclean feel - marked by dirty, torn couch (like the bad dorm room couches), pizza box under the bed (can you believe it?), staff not willing to help (2 ladies hanging behind the counter when I am waiting and pointing to the one on phone that only she can check... More

Was this review helpful? Yes 1
Manager-RDO, Manager at Extended Stay America - Portland - Hillsboro, responded to this review
24 February 2013

I recently received a copy of your review of the Extended Stay Deluxe Portland - Hillsboro - NW Cornell Rd.. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices,... More

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Bellingham, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great place to stay if you like clean and friendly”
5 of 5 stars Reviewed 12 February 2013

of our many visits we like this location the best. the friendly staff makes it worth it, from making your reservation and checking in and out. And even while you're there they are available 24 -7 They lay out a nice morning breakfast for you to get you going for the day

Was this review helpful? Yes
Manager-RDO, Manager at Extended Stay America - Portland - Hillsboro, responded to this review
13 February 2013

It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay America Portland - Hillsboro - NW Cornell Rd. It's always satisfying to read positive feedback from our valued guests, like you. Our staff takes great pride in providing the best possible service. I will be certain to... More

Seattle, Washington
1 review
“It's not really a breakfast”
3 of 5 stars Reviewed 21 January 2013

Room was clean and had a kitchenette as advertised. Loved the free parking, and free internet which was very fast. However, don't count on a real 'breakfast' here. They call it a 'grab and go' breakfast. When we came down to the breakfast room, all we found were oatmeal breakfast bars and hermetically sealed blueberry muffins. Oh, and there were... More

Was this review helpful? Yes
Manager-RDO, Manager at Extended Stay America - Portland - Hillsboro, responded to this review
24 January 2013

Thank you for taking the time to review your recent stay at Extended Stay America Portland - Hillsboro - NW Cornell Rd.. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am... More

Chandler, Arizona
1 review
“Great place to stay”
4 of 5 stars Reviewed 4 January 2013

I have been here for a very long stay for work. I love the service here. There is someone 24 hours a day if you need something. We often will leave and come back after a week. They always hold my stuff for me so I dont have to travel it. Often, we can even get our same room back.... More

Was this review helpful? Yes
Manager-RDO, Manager at Extended Stay America - Portland - Hillsboro, responded to this review
18 January 2013

Thank you so very much for your glowing review of Extended Stay America Portland - Hillsboro - NW Cornell Rd. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the... More

1 review
“Rotation room available , excellent.”
4 of 5 stars Reviewed 4 January 2013 via mobile

Rotation room available. Excellent. Long term guest. Place ia clean. Staff great. When we leave they hold our stuff ans usually get us back in to our same rooms. We are here long term and find it to as close to home as possible for a hotel. The location is great with shopping and food right next door.

Was this review helpful? Yes
Manager-RDO, Manager at Extended Stay America - Portland - Hillsboro, responded to this review
7 January 2013

" ""It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Portland - Hillsboro - NW Cornell Rd.. It's always satisfying to read positive feedback from our valued guests, like you. Our staff is continually coached on how to best provide professional, accommodating, and friendly... More

Las Vegas, Nevada
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“The Staff and Accommodations!!”
5 of 5 stars Reviewed 3 October 2012

We have been here 3 weeks so far for business and there is nothing bad to say about this hotel. The staff, Hadar, Sara, Anna, and Aaron are the greatest. They all go out of their way to make sure you are comfortable in their hotel. All of our needs have been met by the most gracious hotel staff around.... More

Was this review helpful? Yes
Manager-RDO, Manager at Extended Stay America - Portland - Hillsboro, responded to this review
8 October 2012

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Portland - Hillsboro - NW Cornell Rd.. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best... More

Fort Collins, Colorado
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
“Pleasant surprise!”
5 of 5 stars Reviewed 26 September 2012

Other Extended Stay hotels have gotten poor reviews and pictures never looked that great, but this one surprised me! I was upgraded to a larger room for free and it was nicer than expected. Clean, roomy, nice TV's, large bathroom, decent sized kitchen and in a good area.

Was this review helpful? Yes
Manager-RDO, Manager at Extended Stay America - Portland - Hillsboro, responded to this review
3 October 2012

"I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Portland - Hillsboro - NW Cornell Rd.. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells... More

 
 
Extended Stay America - Portland - Hillsboro
Extended Stay America - Portland - Hillsboro
3.5 of 5 stars 39 reviews
Enter dates 1 night 2 nights
 
 
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Additional Information about Extended Stay America - Portland - Hillsboro

Also Known As:
Extended Stay Deluxe Portland-Hillsboro-Cornell Hotel
Extended Stay Deluxe Portland-Hillsboro-Cornell Hotel Hillsboro
Extended Stay Hillsboro
Hillsboro Extended Stay
Address: 19311 NW Cornell Road, Hillsboro, OR 97124 (Formerly Extended Stay Deluxe)
Region: United States > Oregon > Hillsboro
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Room Service Swimming Pool
Hotel Style:
Ranked #7 of 14 hotels in Hillsboro
Price Range: ££
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Portland - Hillsboro
19311 NW Cornell Road
Hillsboro, OR 97124
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