I work at a lodge and spa on the Oregon Coast, so of course I have high expectations when it comes to hotels. The Phoenix Inn staff was very accomodating and helpful. Melissa at the front desk made sure we had everything we needed, and had a smile everytime I saw her. The pool and hot tub were very clean,...
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Most importantly--very, very comfortable beds. Facility was clean. The breakfast, for a free motel meal, was outstanding. All the usual fare plus you could make your own waffles. I would definitely stay here again.
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Thank you so much for taking the time to leave us such a great review! We truly appreciate the feedback, and I enjoy sharing this with my staff. I look forward to having you with us on your next visit to Lake Oswego.
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This hotel is next to the freeway and noisey. The pool water is questionable and the excercise room is crowded and has low quality equipment.
The maid doesn't vacuum the floor everday even though it is noticeabily dirty. Also left a torn, very worn towel for me to use.
The breakfast is the very basics.
This hotel has very low...
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Thank for taking the time to write a review about the hotel. We appreciate any and all feedback, so we may do our job better! We are also very excited about the future updates we are getting, in fact the pool and spa are getting resurfaced this week. We have been inspected for new fitness equipment as well. We hope...
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My boyfriend and I booked for only one night to stay here, and I'm sorry we did. Within a half hour after we arrived to the room, I noticed a small bug crawling on my arm. I look down at the white pillows on the bed and see tons of small fleas jumping all over the place. We called someone...
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It is very unfortunate that there has been such a misunderstanding, as I feel we did apologize very much so. We on staff, were horrified by the situation, moved you rooms immediately and asked you if you would like us to move you. We called the next room and asked if everything was okay, and what could we do to...
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This is the second time we've stayed at the Phoenix Inn and once again, we were very pleased with our visit. The room was very clean, with ample amenities, the only downside was that we asked for a non~smoking room, and this room smelled like smoke. So if you're allergic to smoke, just make sure you truly get a non~smoking...
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Thank you for taking the time to leave a review of our hotel! We appreciate the feedback, and I enjoy sharing it with my staff. I am sorry to hear you got a room that had been smoked in. We are definately a non-smoking hotel since the renovation in 2007, and charge a large fee to guests who smoke in...
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Nice, big cozy beds, rooms are suites with little couch and fridge. Decent for the $$$. clean and comfortable. free Wi-Fi in the rooms and free hi speed internet in the lobby a real plus. also free breakfast that varied slightly each day was nice to get.
I will be back.
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Thank you so much for your review of your stay with us! We appreciate any and all feedback, and I love sharing it with my staff. We hope to see you again soon on your next trip to Lake Oswego!
Thanks, Molly Lechner
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Clean and comfy beds. TV is good old fashioned CRT...WIFI access is very spotty though...y
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Thank you for your feedback from your stay! We are very excited to have more updates in the near future, including flat screen TV's and improved wireless internet. I hope you will come and stay, so we can share these with you!
Thanks, Molly Lechner
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Stayed here with a friend when we attended a concert and didn't want a 2 hour drive home after dark. Shared a big 2Q room for $99. Each bed had a soft, a medium and a firm pillow - nice option. Beds comfy. Room clean and quiet. Lotsa hot water. Friendly, helpful staff. We couldn't get the WiFi to work,...
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Thank you for your great review of our hotel! We appreciate any and all feedback from our guests stay while they are here. We are looking to make improvements to the Wifi, and hope to have that in place when you visit next time!
Thanks again, Molly Lechner
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This was a great hotel, in fact we are going back this year and will be staying here
The staff was attentive, and pleasant without being pushy or over nice. Check in went smoothly and no problem getting extra pillows or towels
Breakfast room is roomy and well equipped.
We will be back!!
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Thank you so much for taking the time to leave such a great review of our hotel! I appreciate all your comments regarding the staff, and enjoy sharing them with them. We look forward to having you back!
Molly Lechner
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Nice place, ok for the price but the wi/fi connection failed to workbecause of an error saying that there were too many connections, try again later... as reported by some ------ page. When I called the desk they said that maybe everyone has thier mobile devices connected etc when
The walk in the door (but a passcode is needed). After...
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Thank you for taking the time to write a review of your stay in July. I understand how frustrating it must be to not have a good internet connection. When the hotel is full, it is just not adequate enough. We are in the process of fixing that, and one of our other properties is "testing" another option for us....
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89 Reviews
129 Reviews
