My sister and I stayed at the Liberty Inn for three nights on a little getaway trip. I had stayed there several times before and had been very pleased, this time, not so much.
We arrived at 5:00pm to find that our room wasn't ready, but were given another. That was ok, it was still a double queen with fireplace...
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To this guest and whom it may concern;
Darn! I hate to see it when we don't knock the socks off our customers in quality and service! (We sure try hard.) Mark my words, our promise is to try even harder!
I'll speak with our housekeeping supervisor regarding "the judgment of personal items". We're careful not to disturb our guest...