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Shilo Inn Medford


Hotel class 2.0 of 5
2111 Biddle Rd, Medford, OR 97504
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Reviews you can trust

51% Recommend
3.5 of 5 stars 39 reviews
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By trip type
All (39)
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1 of 5 stars
oregon
7 Nov 2009 | Trip type: Business, Solo travel New

This is the worst hotel imaginable. I would never consider a Shilo Inn again. I didn't even stay the full night of my reservation and checked out early. I read reviews that said the building had been updated. I don't know what management considers upgrades, but the hallways were dark, the elevator was extremely slow, and my room was in... more

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5 of 5 stars
spokane
19 Sep 2009 | Trip type: Solo travel

I have been helping friends build a new house and needed a place to stay. One of the contractors said to stay at Shilo because they support our troops, we both have buddy's serving overseas. The room was really clean and comfortable, way more than I expected for the price. I am going back to help some more and have... more

Management response from
Medford_GM, General Manager

Dear Rockwalls, I am glad that Shilo Inns was part of a wonderful trip to beautiful southern Oregon. The Shilo Inn located in beautiful Medford prides itself on clean, spacious guest rooms. American troops both past and present are very important to Shilo Inns. For example, Shilo Inns owner and founder – Mark S. Hemstreet designed and developed a six...

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5 of 5 stars
San Francisco, CA
2 Sep 2009 | Trip type: Family

We arrived in a flurry with our whole family which was a lot of us, the front desk clerk was friendly and calm under all that we put her through. When we got to our rooms we were unconcerned with anything but getting some sleep. My whole family was pleasantly surprised to find that the rooms were very clean, spacious,... more

Management response from
Medford_GM, General Manager

Dear 12277lizzard, I am so please to hear about your family’s great experience with Shilo Inns. Family time is important and we feel that your stay with us should be effortless so that the attention stays on your family. I’m glad that our spaciously appointed guest rooms were to your liking. I hope in the future we can serve you...

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3 of 5 stars
Henderson, NV
28 Aug 2009 | Trip type: Solo travel

Not enough electrical outlets. This seems to be a problem across the board in motels and even in upscale hotels. Coffee pot had to be moved over to the sink and then it didn't work because it tripped the circuit. Had to unplug a lamp to have an outlet for my laptop. Cleanliness was a "concern", and I'm not sure... more

Management response from
Medford_GM, General Manager

Dear shubeteach, Thank you for your thoughts; as we constantly try to improve our guest’s experience. I am pleased to report that new desk lamps with additional plug-ins have been installed to accommodate and remedy the need for additional outlets. We have also expanded our continental breakfast: with fresh waffles, breakfast burritos, Danish and muffins, etc. I apologize that the...

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2 of 5 stars
California
27 Aug 2009 | Trip type: Family

Upon entering the hallway that leads to the rooms, there was a musty smell. Our room had a musty smell, too. Requested another room, which she was kind enough to give us, but that room smelled of cigarette. The hotel is non-smoking. The bedcovers had hair on them. Bed sheets were stained and smelled strongly of Clorox. It looked like... more

Management response from
Medford_GM, General manager

Dear Rhodes32, Thank you for your thoughts; we welcome your comments in an effort to improve our guest’s experience. I apologize that stay was less that perfect. I am glad that the staff was helpful and nice. I apologize that the room was not up to your expectations. I hope that you will return so that we can show you...

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4 of 5 stars
placerville california
12 Aug 2009 | Trip type: Couples

i had never heard of shilo inn before and found its amenities to be comprable for any hotel of this price range. the staff was extra helpful in getting me around town for food. and they also gave me advice on some fun activities i could do for my stay. I wish i would have known about the shilo inn... more

Management response from
Medford_GM, General manager

Dear seaxu, Thank you for your business and positive comments. It is our goal to help every guest enjoy the Medford area as much as possible while visiting, I’m proud of our staff to achieving our goals. There are 40 great Shilo Locations in the 10 western states for you to choose from, so we hope you’ll choose to stay...

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2 of 5 stars
Western US
17 Jul 2009 | Trip type: Couples
0/1 found this review helpful

This Shilo Inn hotel is a bit tired; it needs some major updating. The breakfast bar is tired too. The staff was very nice, but the rooms are what count, and our room left much to be desired. more

Management response from
Medford_GM, General Manager

Dear easygoingwesternUS, Thank you for your thoughts; we welcome your comments in an effort to improve our guest’s experience. I apologize that your stay was not what you expected. I am glad that the staff was helpful and I agree that the rooms are what count. I hope that you will return so that we can show you the improvements...

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4 of 5 stars
Rochester, MN
8 Jul 2009 | Trip type: Couples

This was our first stay at a Shilo Inn property and we were pleasantly surprised especially after reading a couple previous reviews. The room and bathroom were very clean. The staff welcoming and friendly and the breakfast was what we expected. We would recommend walking the bike/pedestrian trail adjacent to the hotel. There is a lovely park (Hawthorne) with gardens... more

Management response from
Medford_GM, General Manager

Dear zambonne, Thank you for choosing Shilo Inns – Medford. We value the opinions of our guests. I am glad that you were able to use the many free amenities that Shilo offers our guests. If traveling thought the area we hope that you stay at the Shilo Inns – Medford and try our new continental breakfast. Sincerely, Laura Abraham...

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3 of 5 stars
Snohomish Washington
8 Jul 2009 | Trip type: Family
1/1 found this review helpful

The location was good in that it was very near restuarants and other amenities. There wasn't a pool and the hot tub spa area is very dated. The hot tub was hot but jets were not working. They did have one washer and dryer so we caught up on laundry. The rooms were adequate size and beds were moderately comfortable.... more

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2 of 5 stars
sacramento,ca.
12 Apr 2009 | Trip type: Family

We were very disapointed in this hotel. A dirty q tip right outside our room, very small rooms, the hot tub was full, and i do mean full of teenagers. This seems to be the local hangout for the teenagers in town. We will definately not stay at a shilo inn again. They are very cheap but beware, you get... more

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Shilo Inn Medford Also Known As

  • Medford Shilo Inn
Address: 2111 Biddle Rd, Medford, OR 97504