I stayed for five days for a conference. Through and through, the customer service I received was impeccable. The staff accommodated and exceeded my needs from the housekeeping to waitstaff in the restaurants and banquets. Antonio in the banquet hall was charming, attentive and incredibly funny. Thanks Antonio! More

Pros: You get Starpoints Cons: Location/noise Small gym, limited cardio equipment Room quality This should be a Four Points at best. The rooms and the hotel have seen better years and though it carries some of the traits of a full-service Sheraton, this hotel does not justify the rates. While close to the airport, you have to take a taxi/shuttle... More

I reviewed this hotel a year ago and gave it high marks. Last stay was in the south tower. This year we were placed in the north. This room was not near as nice or as quiet. Ask for south tower. This year we ate at the hotel's restaurant, the Columbia Grill. Big mistake. Both of our dinners were terrible.... More

We stayed at the Sheraton Portland Airport as part of a weekend long trip to Portland for our granddaughters first birthday. The shuttle drivers, the front desk staff and the bar staff were all friendly and outgoing in their service. The rooms are all redone and up to anyones standards. If you need a hotel close to the airport or... More

The Service is impecable at the Sheraton every year of our business events. This hotel knows how to deleiver the best ever day. Unfortunatly that is rare. It is usually the first event is great and the rest to follow fail - but not at the Sheraton. They raise the bar with each passing year. For example Antonio made me... More

Awful experience with bath tub issue...stuff backing up into bath on 3rd floor!!! 2 nights in a row, couldn't even shower for 2 days. Unacceptable. Especially on 3rd floor. Never ever staying here. More

Love this ole' standbye. Always stay here when in Portland. Reliable service, cleanliness and the location is actually quite good. LOVE THE FREE PARKING! More

When one attends a conference at an airport mid-scale property (fully expecting a less than stellar experience) and is STILL disappointed to the level of longing for food from 7-11, then you KNOW it's bad. I recently attended a 2 day meeting and simply could not believe how horrible the food was. We had boxed lunches both days----but as a... More

I stayed at the Portland Airport Sheraton at both ends of a trip. I found the staff to be professional and the availability of a pool and quality workout room to be a plus. I thought the freebie breakfast buffet was well above average. The shuttle was reliable, which is a big plus. The only complaint I had was that... More