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Westin Portland


Hotel class 4.0 of 5
750 SW Alder St, Portland, OR 97205
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Reviews you can trust

78% Recommend
4.0 of 5 stars 164 reviews
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By trip type
All (164)
[ Date ] [ Rating ]
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2 of 5 stars
Seattle
5 Nov 2009 | Trip type: Couples New
0/1 found this review helpful

Sure this place looks beautiful, but beware the walls are really thin. You can hear everything and I mean everything that goes on in the room next to you. Also I left a nice pair of shoes there and the gentleman that I spoke with in the lost and found took my phone number and said he would be sure... more

nice place
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4 of 5 stars
san francisco, ca, usa
27 Oct 2009 | Trip type: Couples

It being an older building, the main complaint we had was sound transmission. We reserved through priceline and got a very good rate; no compaints there. But we were given a room right by the elevators which also had an adjoining door to the next room. We could easily hear the adjoining room's conversation and the dinging of the elevator,... more

Management response from
Chris Lorino, General Manager

Thank you for the review of your recent stay. First off, I'm pleased to hear that you took advantage of our special $20 upgrade offer; it sounds like you enjoyed the additional space of the Studio Suite. With that said, it also sounds like you experienced some noise around your room and I'm sorry for that. Despite the classic, European...

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4 of 5 stars
Las Vegas
26 Oct 2009 | Trip type: Couples

My husband and I booked this hotel through Hotwire.com for a last-minute trip to Portland. I had never stayed at a Westin before, so I didn't know what to expect. We were pleasantly surprised. The staff were very professional and helpful. The room was a good size with big windows. The bathroom had a tub and a shower, which was... more

Management response from
Chris Lorino, General Manager

Thank you for taking the time to write such a detailed acount of your stay. Firstly, thank you for choosing us on your last minute trip to Portland and I'm happy to read that you had so many positive experiences throughout the hotel. In addition, I'm glad that we were able to assist you with dining options in the city...

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4 of 5 stars
Shelton,WA
25 Oct 2009 | Trip type: Couples

We picked the Westin after a previous visit with another couple. We booked different hotels, we were impressed with the amenities and the room at the Westin so on our return visit we picked it. From dining advice from the bartender in the Daily Grill to the manager replacing our fire alarm battery, the staff excelled. We ate breakfast in... more

Management response from
Chris Lorino, General Manager

The title of your review says it all....and I'm thrilled you had a relaxing stay and found the staff helpful. I will be sure to share your review with the whole team, particularly the Daily Grill Restaurant bartender and the manager who assisted you. Thank you again. We look forward to welcoming you back!! Regards, Chris Lorino, General Manager

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5 of 5 stars
Colorado
10 Oct 2009 | Trip type: Business

Stayed here four days for recent business trip. Location is outstanding in downtown Portland. Rooms are top notch and even meeting rooms had huge, great windows, a departure from the closed in, stuffy, "could be in any hotel anywhere" meeting rooms that are typical. Shower heads in rooms are worth the stay alone. Great, large workout facililty. Parking is the... more

Management response from
Chris Lorino, General Manager

Thank you for taking the time to provide detail on your recent stay; I appreciate the feedback, as I'm sure other travelers do as well. I am pleased to hear you enjoyed the room, Heavenly shower and our meeting rooms, which, you are right, they have great floor-to-ceiling windows and natural light. Thank you again and we look forward to...

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2 of 5 stars
Seattle
9 Oct 2009 | Trip type: Business
0/1 found this review helpful

I checked out and left some work clothes in my closet due to an emergency meeting. Although it was definitely my fault, I called within 15 minutes of check-out. The receptionist told me she checked the closet herself and that the clothes mysteriously disappeared. more

Management response from
Chris Lorino, General Manager

Dear Jim 036: I am sorry to read about the clothing that was left behind. Although this was some time agao, please let me know if I can assist, if this has not been resolved already. Regards, Chris Lorino, General Manager

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3 of 5 stars
annclo
9 Oct 2009 | Trip type: Business, Solo travel

The Westin is high end with impeccable staff. However, the rooms are small and there is no gift shop or free wifi available. There is no continental breakfast, no newspaper, and the lobby is small. There is a restaurant and the staff helped me out with anything I needed. The fridge in my room was locked and I had to... more

Management response from
Chris Lorino, General Manager

Thank you for completing a review about your stay at The Westin Portland. I am very pleased you found the hotel upscale and the staff impeccable. I will be sure to share your exact words with the whole team. I am sorry to hear you did not discover our free wi-fi in the lobby or restaurant and hope you will...

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4 of 5 stars
Orange County
8 Oct 2009 | Trip type: Couples

The Westin hotel has an excellent location. The room was sufficiently large with a kingsize bed, large TV, desk and easy chair. The bathroom was extra large with double headed shower. The hotel was clean and neat. One could earn a daily coupon of $5 if one did not have the room cleaned each day. What was missing was a... more

Management response from
Chris Lorino, General Manager

Thank you for taking the time to write a review of your recent stay. I am glad you enjoyed the hotels' perfect location, accomodations and Heavenly bath. In addition, we are relatively small for most Westins, so our Concierge is part of the Front Desk and does not have his own desk, so to speak. Regardless, the staff can provide...

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5 of 5 stars
Newberg, OR
24 Sep 2009 | Trip type: Family

Once again we emjoyed a comfortable stay at a Westin hotel. Without fail, they provide clean and ultra-comfortable accomodations, with superb customer service. Every effort is made to satisfy the needs of their clientele. We've never been let down. more

Management response from
Chris Lorino, General Manager

Thank you very much for the review. We are thrilled you enjoyed your stay with us and it is clear that you have had similar experiences across the entire Westin brand. Thank you again for your business and loyalty. We look forward to your early return. Regards, Chris Lorino, General Manager

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5 of 5 stars
Honolulu, Hawaii
24 Sep 2009 | Trip type: Couples

For the 4 day stay, We experienced excellent service. We also took advance of "Green Program" which was outstanding. As a reward for using the program, we had a free breakfast every morning.. We were TOTALLY impressed by this hotel's friendliness and wanting to make a different for our environment. We would highly recommend this property to friends, family and... more

Management response from
Chris Lorino, General Manager

Thank you for your wonderful review of The Westin Portland. We are pleased you enjoyed your stay and I'm glad you pointed out the friendliness of the staff, which I think is the best in the city. I also pleased that you tried our new "Make a Green Choice" program. We feel this is a simple, yet effective way to...

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Westin Portland Also Known As

  • Portland Westin
Address: 750 SW Alder St, Portland, OR 97205
Portland hotels Westin Portland
4.0/5.0
164