Family of 4 adults, 2 reservations for a pre & post visit. Upon arrival, they gave us the wrong room (1 room 2 dbls smoking) it was to be a 2 room, 2 qns non smoking for both visits. We went back to the office, he murmured but corrected the error.

Our needs required a seperate bed for my father, I had a blow up bed, and my sister went to ask for an additional sheet and blanket, office guy refused & said we would have to rent another room. (we reminded him that we just did) he wouldn't budge. I went to the office, he was just as rude, said the same thing, then he changed his mind and said it would be an extra 5 dollars. I refused, walked out, slept with my jacket. Needless to say upon checkout, we canceled our post visit, he offered no apologies.

Note: RR tracks next door, beds OK, rooms were small, simple & stuffy with grimy carpet, showers are 3/4 with a thigh high tub like base. Rooms are not pool side... pool is aross the parking lot... more