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Phoenix Grand Hotel


Phoenix Grand Hotel
Hotel class 3 of 5
201 Liberty Street SE, Adjacent to the Salem Conference Center, Salem, OR 97301
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Traveller Reviews

88% Recommend
4.5 of 5 stars 36 reviews
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All (36)
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[ Date ] [ Rating ]
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5 of 5 stars
Pleasanton, CA
24 Jun 2009 | Trip type: Business

I have stayed at this hotel off and on for the past six months, due to business trips. From the free underground parking to the complimentary cookies waiting for you at check-in, this hotel has all the amenities. The hotel is decorated in warm colors and updated furnishings. The beds are very comfortable- not too hard, not too soft, but... more

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5 of 5 stars
Ireland
22 Jun 2009 | Trip type: Family

This place was perfect, we stumbled across it at 6 in the afternoon, and they gave us a knockdown rate, although it was a little bit expensive for what it was. Still, the man behind the desk was the most amenable fellow I've come across in a long time, the room was nice and spacious, and there are plenty of... more

What a deal!
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1 of 5 stars
Tigard
21 Apr 2009 | Trip type: Solo travel
1/2 found this review helpful

A great place to stay if you like the smell of stale body odor in the nicely appointed guest robes---you can even purchase your own in the hotel lobby! Go to fill up the spa and you may wish you'd brought along your bottle of Clorox. Open the window for a little fresh air and enjoy the loud hum of... more

Management response from
scottSalemOr, General Manager

Dear Creativenot, I would like to thank you for your feedback about our hotel. We take every comment, positive or constructive seriously. Your appraisal has allowed our housekeeping staff and myself to review all of our procedures to ensure that whatever occurred with your stay was indeed an isolated circumstance and in no way a reflection of the experience all...

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5 of 5 stars
Salem, Oregon
17 Jan 2009 | Trip type: Couples

DH and I stayed on Christmas Eve night. We live in Salem-had bad weather and just wanted to stare at different walls since we couldn't travel to see family. Loved everything about hotel-from the pleasant desk clerks, to the room, and our meal at Bently Grill was superb. The free breakfast was excellent. My folks came to town last night-we... more

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5 of 5 stars
lincoln city oregon
13 Dec 2008 | Trip type: Business, Couples

My husband and I (age 53 and 63 but definately not old [-]) chose to stay here as the Salem Convention Center is connected. It was the perfect choice. Beautiful, clean and classy from the lobby to our room, we loved almost everything about our 2 night stay. Check in was a breeze, fast, friendly and efficient. The parking garage... more

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5 of 5 stars
Salem, OR
19 Nov 2008 | Trip type: Business

The Phoenix Grand Hotel in Salem, Oregon is the place our company chooses to host training programs for groups of 50 - 60 participants from all over North America eleven months out of the year. "The block" as it is known contains the luxurious Phoenix Grand Hotel, the Salem Conference Center and Bentley's Grill (one of Salem's best restaurants) all... more

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5 of 5 stars
Salem, OR
18 Nov 2008 | Trip type: Couples

My husband and I stayed at the Phoenix Grand over the weekend for a night off of being Mom and Dad and as always, we were very pleased. The staff is always very accomodating and personable, without being pushy. The beds are comfortable and we appreciate the double linens. The jacuzzi tub is fantastic and exactly what I needed for... more

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5 of 5 stars
washington
21 Oct 2008 | Trip type: Business, Couples

We stayed at the phoenix grand hotel on October 9th 2008 on a business trip. There seemed to be mostly business travellers staying at the hotel, we stayed on a thursday night. I originally called to make reservations and this was a seemless proccess. The lobby was extra large and elegantly decorated. The gentleman at the desk who checked us... more

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4 of 5 stars
Seattle, WA
21 Sep 2008 | Trip type: Business

The pluses, 1. Good location, right off the highway to the coast. Easy walk to downtown attractions, shopping and restaurants. 2. Nice roomy lobby 3. Attractive rooms, and on the roomy side. 4. On site restaurant with good food/service 5. Complimentary buffet breakfast 6. Adjacent to convention center -- catering was very good, no complaints on any meals served during... more

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5 of 5 stars
st. croix USVI
15 Sep 2008 | Trip type: Couples

Great find! We were traveling from the Oregon Coast to Seattle and decided we'd stop when we were tired. We decided to park and enjoy a martini. We stopped at the bar/restaurant at the Phoenix Grand Hotel and enjoyed sitting outside, great weather and good people watching. We inquired whether they had any rooms available and decided we'd stay if... more

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Phoenix Grand Hotel Address

201 Liberty Street SE, Adjacent to the Salem Conference Center, Salem, OR 97301