I stayed here with family to go to my cousins graduation at U of O from 6/12 to6/14/09. We had a total of three rooms. We called way ahead of time for early check in, but we still were unable to get into our room until after 4 because a housekeeper called in sick. The restrooms in the lobby were... more

We got a great deal through our mileage plan at this hotel. We were really only looking for a bed between visits to area towns, so our expectations weren't all that high. The place is older, smells a little musty, and doesn't have any special features that make it stand out, but it's fairly clean, the staff are helpful and... more

I recently stayed at the Shilo Inn in Eugene with some friends for a reunion celebration taking place at the University of Oregon. I was pleasantly surprised by the friendly staff and clean spacious room that seemed to have newer decor, because the price was so reasonable compared to other hotels in the area that we got rates from. My... more

My laptop computer was stolen by housekeeping. Management is of no help. I thought I was getting a good rate, but after a the computer gets stolen it ends up being about a $1600.00 stay at a dirty motel. more

We are Comfort Inn people. Actually we are Embassy Suites people at Comfort Inn prices so you know how many times we stay at an Embassy Inn. I look for value, clean and decent for a reasonable price. We had to go to Eugene/Springfield and this was the least expensive I could find. Why these two towns are higher priced... more

For me it was the service that set the Shilo apart from other properties. I had an important document that I needed to send and the staff there, specifically Sydney the GM, bent over backwards to help me out. That type of commitment to client satisfaction has become a lost art and was greatly appreciated. Thanks Shilo!! more

this was a great hotel. room was large with good size bathroom that had all the toilet items. staff was very helpful in giving directions. the breakfast was not your usual muffin and coffee, very good. the fly and park package allowed us to be delivered to the front door of airport and pick up. the car was well cared... more

I have been staying at this hotel for business trips for over a year, and also stay at other Shilo hotels in WA and OR. The staff has always been helpful, professional. In the last few weeks they have been upgrading rooms with new looks. Yes this is one of the older hotels in the chain, and there is no... more

We checked in under the coupon we clipped from a booklet picked up at McDonald. For that price, it was okay but the place really needed a face lift (at least the ground floor that we stayed in). Check in was slow. it offered typical “free” breakfast but at least they have fruits. However, there were only a couple of... more