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All 15 Springfield hotels

Shilo Inns Hotel & Suites

2.0 of 5
3350 Gateway St, Springfield, OR 97477
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Shilo Inns Hotel & Suites
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54%
Ranked #10 of 15 hotels in Springfield
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11 reviews from our community

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Traveller rating
    5
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    2
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Date Rating
Sacramento
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 10 June 2013

Issue 1, they forgot to clean our room. Still using old fashioned metal keys, lots of stains on the carpets. New flat screen TVs and new beds is not a "remodel" as they seem to think it is. Free coffee in the lobby and a continental breakfast are a nice touch. The hotel met our needs for the weekend, but... More

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Medford, Oregon
1 review
1 of 5 stars Reviewed 6 June 2013

Ok let me say that the staff were friendly. When I arrived they didn't have the reservation I had booked weeks earlier as their computer system had crashed. Luckily they had a room for me as everything in town was sold out for NCAA track championships. That really was the reason I stayed here. It was the only thing close... More

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4 of 5 stars Reviewed 13 May 2013

I stayed at the Springfield, OR location while on a brief business trip. Overall the stay was okay, staff was very friendly and the rooms were clean. The hotel itself is old and in need of renovation. The price for the room was much lower than the other nearby hotels, I now know why. The main reason (I see) is... More

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Florence, Oregon
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 11 April 2013

Spent a weekend here with my mom and sister. The staff was very friendly, but the room was awful. I tried to sleep on the hide a bed and was found crosswise in it in the middle of the night. The things was so uncomfortable. I had moved between the support bars on my sleep. We had a kitchen, but... More

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Seattle, Washington
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 April 2013

Close to the freeway which makes it super convenient while traveling. Great staff!! Everyone was so friendly and helpful. Our room was sparkly clean and everything was in working order. Even the wifi was great! We really enjoyed our stay and we will definitely stay here again!!

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NY, NY
2 reviews
5 of 5 stars Reviewed 4 April 2013

A nice hotel to stay when you need a place to stay. It is just by the freeway and near restaurants and shopping mall. The bed was very comfortable. Tricia at the frontdesk was very nice and made us feel like home. The restaurant, Elmers, was very conveniently located in the hotel.

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Stephanie P, Manager at Shilo Inns Hotel & Suites, responded to this review
4 April 2013

Thank you for youre feed back and are happy to here you enjoyed youre stay with us. We look forward to seeing you again in the future. More

LA, CA
1 review
5 of 5 stars Reviewed 1 April 2013

It was a surprise to see a nice hotel located just near the I-5 at Springfield. I was tired and wanted to just find a place to sleep before I continue driving next day. I got off the free way and Shilo was right there so I just picked the first hotel. The service was great, the room was clean.... More

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Stephanie P, Manager at Shilo Inns Hotel & Suites, responded to this review
4 April 2013

Thank you for the review we are glad you enjoyed youre stay with us and look forward to seeing you in the future. More

Phuket, Thailand
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 24 January 2013

This property is older and shows some wear along with having so street appeal. But I caught the special on Booking.com for $59 and that made it OK. Gal at front desk was really friendly and smiling. Got a handicap room cause I needed ground floor and it was the last one on ground floor. Breakfast is nothing except coffee,... More

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Stephanie P, Manager at Shilo Inns Hotel & Suites, responded to this review
4 April 2013

Thank you for youre review. We are curently in the process of getting updates done on the hotel. All the T.V's in the rooms now are all flat screens. The hallways are getting painted along with other projects. We look forward to seeing you again. More

VICTORIA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 January 2013

We came in late, right off I5, and had an excellent reception from the young man at the front desk. The room was large with kitchen and sofa. The bed was clean and comfortable. This was the most generous continental breakfast we had on our trip. Good price, great room and wonderful free breakfast. I can't believe some of the... More

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Stephanie P, Manager at Shilo Inns Hotel & Suites, responded to this review
4 April 2013

Thank you for youre reveiw we are working hard to update the hotel and look forward to see you again in the future. More

1 review
2 of 5 stars Reviewed 31 December 2012 via mobile

I stayed at this hotel last night and couldn't wait to write this review. My biggest problem was the service. I called the desk from my cell phone ( the phone in the room wasn't working) around midnight to get some towels since housekeeping didn't leave any. The desk clerk ( he said his name was Dwayne) REFUSED to bring... More

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Stephanie P, General Manager at Shilo Inns Hotel & Suites, responded to this review
1 January 2013

Thank you for letting me know about the staff and horrible service that you had during your stay. We I'm very sorry for the inconvenience that our staff member had caused you and will be looking into this and letting the staff member that what he did is not costumer service nor friendly in anyway. More

 
 
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Additional Information about Shilo Inns Hotel & Suites

Also Known As:
Shilo Inn Eugene Springfield Hotel
Shilo Inn Eugene Springfield Hotel Springfield
Shilo Inn Springfield
Springfield Shilo Inn
Shilo Inns Hotel & Suites Springfield, Oregon
Address: 3350 Gateway St, Springfield, OR 97477
Region: United States > Oregon > Springfield
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 15 hotels in Springfield
Price Range: £
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Shilo Inns Hotel & Suites – Whether you’re looking for hotels in Eugene Oregon, or Springfield Hotels, the Shilo Inn is the perfect choice for your lodging; conveniently located right off Interstate 5, with easy access to anywhere in the bordering cities. An excellent choice for business travelers or vacationing families, the Shilo Inns Hotel & Suites is without question one of the best values available. ... more   less 
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