Wow! These people have thought of everything. Glass coffee cups and barware, a 4-cup insulated coffee pot, 2 televisions plus a media box, and the Kleenex in an actual box! The bathroom was huge and well-lit -- even had an outlet on either side of the sink (what a concept)! In addition, outside the bathroom was an additional vanity with... More

This was the last hotel that we stayed in at the end of a 3 month trip. We often stay at Best Westerns because we have found them to be clean and safe. The Best Western Hartford Lodge was one of our best traveling experiences. They are conveniently located just off of the freeway and offer a fridge and microwave... More

This was my first stay at a Best Western and I was a little skeptical at first. I work in the hotel industry, so my friends sometimes refer to me as a "Hotel Snob". I have very high expectations when it comes to cleanliness, service and comfort. In this case, location was very important, so I selected the Best Western... More

Whenever I have business in the Roseburg area I always look to this place for clean comfortable lodging and the BEST in customer service. Fridge on the fritz? Replaced even if I'm upstairs and the desk clerk is recovering from an injury!

Having business to do in the Greater Roseburg area, I stayed last week @ a B/W in Roseburg, and was disappointed, soo-oo this week I tried Hartford Lodge in Sutherlin, what a good decision! Very well managed property, extremely clean rooms, the staff is right there for you, helping in any way they can, in fact Allison,went above & beyond... More

By far the best ever Best Western we have stayed at and they are way better than just the PLUS - Close to being a PREMIER property in the chain. Being pet friendly was our first need and close but not on the highway was second. This property is very well run and I compliment the owners on doing a... More

We were very impressed with this hotel, it was extremely clean and large enough not to feel cramped with three adults and all of our luggage. The bathroom was one of the bigger ones I have ever seen in a hotel and was grateful for the large counter and the makeup table. The drapes did not let any outside light... More

I had to make an emergency trip to California to bury my Mother. After driving for 9 hours it started to rain and I decided to stop for the night. I\My wife saw the Best Western sign and we pulled in. After being greeted by a very friendly young woman, we were told that in the morning we could get... More

The positives: Comfortable beds, quiet, super-friendly staff, nice pool/jacuzzi, good breakfast Here's a couple of easy tweaks to make it even better: Towels in the pool house (do they really want you to bring them from your room?), wine openers (they only had one available at the front desk). Also they rooms are a bit small, but guess there isn't... More