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Bartonsville

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Comfort Inn Heart of the Poconos


Hotel class 2.0 of 5
SR 611, formerly Quality Inn and Suites Pocono, Bartonsville, PA 18321
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Reviews you can trust

58% Do not recommend
3.0 of 5 stars 49 reviews
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By trip type
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5 of 5 stars
New Jersey, USA
9 Nov 2009 | Trip type: Business, Solo travel

After seeing mixed reviews from this site, I was a little nervous, but it was unnecessary. I was greeted right away and check-in was a breeze. The gentleman who checked me in showed me exactly where my room was. I was a female traveling alone on business and felt extremely safe. The room was clean, as was the lobby and... more

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2 of 5 stars
Central Florida
27 Oct 2009 | Trip type: Couples

Hotel looked good on the outside, the new lounge and public areas were clean and as i understand they are going thru the process of renovating the rooms. as we were told waiting on approvals from Choice hotels. By far this was the worst Choice hotel property we have stayed at. As we travle monthly and depend on Choice properties... more

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4 of 5 stars
new york
18 Oct 2009 | Trip type: Couples

We stopped by the Comfort Inn by chance and were extremely pleased. We had a great night at The Lounge, a sleek new bar with comfortable sofas, TVs, and great drinks. The friendly staff told us the new owners were making huge improvements such as a new elevator, room renovations, and improvements to the overall property. They gave us coupons... more

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5 of 5 stars
Delaware
10 Oct 2009 | Trip type: Couples

We stayed two nights at this hotel. The staff could not have been nicer, any more helpful, hotel clean, hot tub and pool were wonderful! Breakfast just as good, great waffles. Priced just right! more

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3 of 5 stars
LANCASTER PA
24 Jul 2009 | Trip type: Family

We booked a suite there over the 4th of July weekend. It was a nice room, but both deds were covered with someone else's hair, we notified the front desk, and the linens were changed promptly. On both days the maid staff only left 2 sets of towels for four people. When were checked out I noticed we were overcharged... more

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4 of 5 stars
northern NJ
25 Mar 2009 | Trip type: Family

I thought that this place was a great value. the rooms were clean. I'm self-proclaimed nut about the cleanliness of bathrooms and this place didn't bother me in the slightest. Sure - some curing wallpaper but the room was CLEAN. We were given a room right off of the lobby but close to the pool. Kids LOVED the pool/hot tub... more

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1 of 5 stars
NY
19 Mar 2009 | Trip type: Family

The hotel room had a flyer telling me I would be 100% satisfied or I would receive a full refund - I just had to speak to a manager. I am not satisfied and yet I can't seem to get my money back. Upon arrival, I requested a cot that I was told would be brought to the room in... more

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4 of 5 stars
Philadelphia
2 Mar 2009 | Trip type: Couples

I thought this Comfort Inn was a decent place to stay! We chose the jacuzzi room, which was only about $10 more than a regular room for a Friday night stay. I was surprised that this meant that there was no bathroom door...so if you are staying there as a couple I hope you are comfortable with each other! The... more

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1 of 5 stars
Pennsylvania
12 Feb 2009

Very bad experience with reservations. We wanted to change our hotel reservation dates. Usually, you just call the hotel a few days before your scheduled arrival and say we will not be arriving Friday, but will be arriving Saturiday instead and you are done. Not at the Comfort Inn in Bartonsville. They told us that since we were not coming... more

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4 of 5 stars
delaware
20 Dec 2008 | Trip type: Couples

Like everyone else i was a little hesitant about booking here after reading the reviews. I can honestly say i had a good time here. It was my first trip to the Poconos and there was so many places to chose from. I was on a tight budget like i'm sure everyone is this time of year. We made our... more

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Comfort Inn Heart of the Poconos Also Known As

  • Comfort Inn Bartonsville
  • Bartonsville Comfort Inn
Address: SR 611, formerly Quality Inn and Suites Pocono, Bartonsville, PA 18321