As a Platinum Priority Rewards customer I requested a room upgrade upon check in, asking for a high floor overlooking the airport. What I got instead was a low room facing the opposite direction. I called from the room and complained, but was told that the hotel was fully booked that night and there was nothing they could do. Later... More

This was a last minute stay over in Pittsburgh, and done without a reservation. This was a decent hotel, in line with standard holiday inn properties. The front desk attendant was very friendly and helpful, and found a good rate for me as a walk-up. She provided a toothbrush and razor, since I did not bring m toiletry kit. The... More

We like here when we have early morning flights, there is no charge for parking and they take and pick you up at the airport. The rooms have been refreshed and the cocktail lounge is very nice with some good food. We stay here a couple times a year.

We had a great time. The hotel was clean; the staff was polite and professional. The pool was a BIG hit with the kids. We would recommend to anyone. Breakfast was good, close to anything in the area and easy access. I see that a 200 word minimum is required but I am not sure why that is required by... More

The majority of this hotel (I believe floors 4 to 11) are college dorm rooms. Robert Morris College owns this hotel. Floors 1 thru 3 are for travelers. No upgrade or breakfast from Priority Platinum.................. they do offer 500 points bonus to your account. Lounge/Bar ok, gift shop near lobby. Probably will choose another hotel next trip since the focus... More

This is a pretty standard Holiday Inn. Nice bowls of apples available in the lobby. Room is what you'd expect--bed was comfortable. Internet was a little slow but it worked. Staff (front desk and housekeeping) very friendly and helpful. The hotel is a little old but everything works!

I have stayed at this hotel before for short convenient stopovers and was always happy. This time however the grunge effect got me. There was someone’s hair hanging from the hair dryer, an old dried face cloth in the bath tub and small pieces of garbage scattered around the waste basket. Seeing these sanitation issues makes me think about what... More

Clean and comfortable for spending the night before a flight. Service in restaurant is not good, and food is average. The hotel offers a free shuttle to the airport, but you have to reserve in advance.

We stayed here on July 17th The rooms seem a little bit dated and they were having key issues so we never got a door key. (we had to be let in the room by a staff member). But no biggie as we had a early morning flight and checked in and stayed in. The big plus for us was... More