My family and I stayed here to go to Steamtown. It was one of the best hotel stays ever. The place has very friendly and helpful staff. Our room was very updated, spacious and clean. Beds were very, very comfortable. I slept like a baby! Bathrooms are beautiful. We used the indoor pool and hot tub too. It was wonderful!... more

The room smelled of strong chemicals upon arrival. At checkout they billed my card the wrong amount. I brought this to their attention. The girl working at the front desk did not know how to fix it. She went into the back to ask someone. A woman came out who was suppose to be the general manager. She didn't know... more

We were in town to visit family living near the area. Our relitives suggested this hotel. and it did have good reviews at the time. When we first arrived the front desk was very disorganized. It was after 3:00pm and they had to send someone to see if they had a clean room. Once we arrived at the room the... more

We had to open the window and leave the air conditioner on while we went to dinner to get some of the smell out of this room. We also had no fridge or microwave in our room. There was a young girl attendant in the breakfast area but she wan't helping anyone. All the waffles were sticking but she was... more

After the initial concern due to prior reviews and location upon arriving. I was thrilled not to have judged this hotel by it location. I spend 50 or more nights out a year and can honestly say what a great place this is. Bed was perfect, the room was perfect. The staff while you all were responsive to questions that... more

The beds were more comfortable than my own--soft yet firm! The room had the basics, and the breakfast was just fine! The halls smelled fragrant--I couldn't believe this was basically a motel (just off the Interstate--nothing fancy). It looked new too. Only problem--when we arrived in the room just after 5am (after driving through a snowstorm for over 9 hours... more

I needed a dog-friendly hotel as I was in town for an AKC tracking test, and was disappointed wnen I saw the Sleep Inn is listed as only allowing one pet, as I was traveling with two, and this hotel was by far the best reviewed pet friendly hotel in the area. When I called and explained my dogs are... more

We have used this hotel for about a year and each time we go there the service and the rooms keep going downward. The staff is not helpful at all, and I found a pizza charged to my room which the hotel staff was eating. They corrected this only after my catching it. The cleaning odor in this hotel takes... more

I really wanted to like this place, but truthfully, I didn't. My non-smoking room smelled like it had recently been a smoking room. I left with all my clothes needing to be washed to get the smell out, The fold-out couch was cheap, so the metal bracings for the bed were prominent. The fitness center was good, but there was... more