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Best Western Inn Hershey


Best Western Inn Hershey
Hotel class 3 of 5
Rte 422 and Sipe Ave, Hershey, PA 17033
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Traveller Reviews

54% Recommend
3.0 of 5 stars 36 reviews
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By trip type
All (36)
[ Date ] [ Rating ]
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1 of 5 stars
New York
8 Jul 2009 | Trip type: Couples New

When we arrived at the hotel we were checked in after waiting on a pretty long line (they only had one employee working on a Friday night). We got the key to our room, went up & much to our suprise, other people were already checked in! No one was in the room but all of their belongings were and... more

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3 of 5 stars
new york city
5 Jul 2009

The room was small (with NOT so comfy beds & pillow) the bathroom smaller (minus the sink which was outside the bathroom and that was small, couldn't have been more than 30" wide, leaving little space to put your things), and the breakfast ROOM was the smallest of them all. This tiiny room way too small for the amount of... more

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3 of 5 stars
Mass
9 Jun 2009 | Trip type: Solo travel

I had to stay to split up my Hershey trip between the Hotel Heshey, and a less expensive hotel. This hotel was adequate. It has no transportation to the Hershey attractions, and it is far from everything, but the staff is VERY helpful and super friendly! more

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2 of 5 stars
New York City, New York
26 Feb 2009 | Trip type: Family

I stayed at this Best Western last summer when I took my kids to Hershey for the first time. I was interested in it because it seems to be the only place near Hershey that an outside pool. The pool is great. However, here are the things that I found to be annoying enough that I would not go there... more

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3 of 5 stars
Baltimore, Maryland
19 Feb 2009 | Trip type: Couples
2/2 found this review helpful

I was wondering how this hotel could get such a mix of good and bad reviews, but I nevertheless booked a room at this Best Western hoping to experience more of the positive instead of the negative. Additionally, it was one of the few hotel rooms available at the last minute for less than $100 over the holiday weekend. We... more

Management response from
bwhershey, General Manager

Thank you for taking time to write your review. We appreciate the feedback as it allows us to learn if we are meeting our guests needs & expectations. We are taking your comments to heart and will focus on the necessary areas. Thank you again, Tina Rust.

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4 of 5 stars
NJ
11 Nov 2008 | Trip type: Couples

We stayed here for a marching band competition being held at Hershey. The room was clean, the bathroom was clean. Is it a 5 star hotel? Never expected that. it was good, basic, clean lodging. The breakfast was average. Pool was closed since it was November. I will stay here next year for the same competition. more

Management response from
bwhershey, General Manager

Thank you for taking time to write your review. We appreciate very much your feedback as it allows us to commend our staff for taking care of you as our guest and taking pride in their work. We look forward to seeing you again; Tina Rust.

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1 of 5 stars
gibsonia
4 Sep 2008 | Trip type: Family
1/1 found this review helpful

close to hershey park like they say. kid friendly but the rooms are filty. we noticed once in the rooms and shoes off our white socks were black in about 20 minutes the carpets have no color to them because they are filled with stains there were stains even in the corners. thou the hallways were clean Hmm my son... more

Management response from
bwhershey, General Manager

Thank you for taking time to write your review. We appreciate very much for your feedback as it allows to learn where we fell short in meeting our guests needs. Please know we are taking your feedback to heart and focusing on improvement. It is our goal to provide the cleanest accomodations with exceptional service. Sincerely, Tina Rust

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3 of 5 stars
new jersey
30 Aug 2008 | Trip type: Family

This was the best hotel I could get one week in advance of my trip to Hershey Park. I got it for a $170 a night during peak season including a Saturday night using my Gold Crown Club membership. Other hotels wanted anywhere from $200 on up for anything decent. What I liked the best was the outdoor heated pool.... more

Management response from
bwhershey, General Manager

Thank you for taking time to write your review. We appreciate very much for your feedback as it allows to learn where we fell short in meeting our guests needs. Please know we are taking your feedback to heart and focusing on improvement. It is our goal to provide the cleanest accomodations with exceptional service. Sincerely, Tina Rust

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1 of 5 stars
Medford
27 Aug 2008 | Trip type: Friends getaway

I can't believe this hotel got any good reviews. It's a [--]hole!!!! The hotel smells. The rooms are basic. Three floors, no elevator! My linens needed to be changed because of brown stains on blanket. Our friends had dirty linens also. One had found blood on their sheets!!! The boxspring had big brown stains on the side (room 354). You... more

Management response from
bwhershey, General Manager

Thank you for taking time to write your review. We appreciate very much for your feedback as it allows to learn where we fell short in meeting our guests needs. Please know we are taking your feedback to heart and focusing on improvement. It is our goal to provide the cleanest accomodations with exceptional service. Sincerely, Tina Rust

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1 of 5 stars
Wayne, NJ
20 Aug 2008 | Trip type: Friends getaway

I am very surprised this hotel recieved so many high marks on trip advior. First let me say that we did get to the hotel very late - almost 1:00am - after a concert at Hersheypark Stadium to check into the hotel. I had a pre-paid reservation. We probably were given the last room available. The parking lot was filled... more

Management response from
bwhershey, General Manager

Thank you for taking time to write your review. We appreciate very much for your feedback as it allows to learn where we fell short in meeting our guests needs. Please know we are taking your feedback to heart and focusing on improvement. It is our goal to provide the cleanest accomodations with exceptional service. Sincerely, Tina Rust

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Best Western Inn Hershey Also Known As

Address: Rte 422 and Sipe Ave, Hershey, PA 17033
Hershey hotels Best Western Inn Hershey
3.0/5.0
36