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Hilton Garden Inn Hershey

3.0 of 5
550 East Main Street, Hummelstown, PA 17036
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Hilton Garden Inn Hershey
Ranked #3 of 4 hotels in Hummelstown
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134 reviews from our community

    Trip type
Traveller rating
    62
    48
    15
    8
    1
Date Rating
Elmore, United States
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

On my first day there the young man at the counter saw that we brought our bikes and he went out of his way to tell me about a bike trail and gave me directions. It made me fell good that he took his time without being prompted.

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Review collected in partnership with Hilton Garden Inn

Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review
22 May 2013

Thank you so much for your kind comments about your recent stay with us. It is our goal to provide a clean comfortable guest room and great customer service for every guest. It is so nice to hear that you were pleased by our efforts. I hope you'll come and stay with us again soon and stay a bit longer... More

Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013 NEW via mobile

Beds were very hard, room was clean. Staff was great. Had an issue with some bugs in our room, but we were relocated promptly, and received free breakfast for our trouble. Good location, close to Hershey Park, easy highway access.

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Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review
21 May 2013

Thank you for your comments about your recent stay with us. It is our goal to provide a clean comfortable guest room and exceptional customer service for every guest. The Garden Sleep System bed does feel firm at first, but it is adjustable to individual comfort levels, and I hope after you moved rooms, you discovered the instructions card and... More

Bend, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

We had driven from Cleveland to Hershey to see Chocolate world. Long day on road after fitting in a detour to see Flight 93 memorial in Shanksville. When we arrived at hotel we were impressed with its beauty and serenity of setting. Accommodations were excellent and staff very friendly and helpful. Only regret is not being able to stay longer.... More

Was this review helpful? Yes 1

Review collected in partnership with Hilton Garden Inn

Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review
21 May 2013

Thank you so much for your kind comments about your recent stay with us. It is our goal to provide a clean comfortable guest room and great customer service for every guest. It is so nice to hear that you were pleased by our efforts. I hope you'll come and stay with us again soon and stay a bit longer... More

Saratoga Springs, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 May 2013

This hotel is in a great location, lobby was very nice, small lovely pool. We had a few issues: our room on first level was very loud. Kids running up and down hall, loud, virtually no soundproofing. Some noise expected as we were on ground level and you get more foot traffic, but it was a bit much. Bathroom door... More

Was this review helpful? Yes 1
chuck b, Front Office Manager at Hilton Garden Inn Hershey, responded to this review
4 May 2013

I am sorry to hear that your stay with us was not up to your expectations. I have already addressed the issues of your room wtih the Executive Housekeeper and I will be looking at the other problem areas today. We were very busy that weekend and the food does go quickly out of the pantry with our guests on... More

Summerhill, United States
1 review
5 of 5 stars Reviewed 29 April 2013

Excellent place to stay. Very clean. Desk service very friendly, pleasant, and helpful. Rooms exceptionally clean, lot of amenities. Food is delicious. Office, pool, exercise area available. In a quiet area.

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Lewistown, United States
1 review
5 of 5 stars Reviewed 29 April 2013

Very nice remodeled hotel close to all things Hershey. Beautiful lobby. Hotel management arranged free shuttle service for us when our Conference shuttle failed to show. They even told us they would bring us back to the hotel if we needed them to. Sink was clogged upon arrival but maintenance came next morning and it was taken care of. Nice... More

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Pittsburgh, United States
1 review
2 of 5 stars Reviewed 29 April 2013

The beds are old, hard as a sand bag and will sink in if you stay still too long. The breakfast buffet is NOT FREE, you pay $11 a person! The quality is that of a free continental breakfast. Very disappointed. We are a family of 6.... what a rip off.

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Review collected in partnership with Hilton Garden Inn

chuck b, Front Office Manager at Hilton Garden Inn Hershey, responded to this review
4 May 2013

I am very sorry to hear that your stay with us was not up to your expectations. We strive to meet the highest standards of Hilton and from your review it seems like we failed to do that in this case. The beds are actually brand new but a bit different from the normal bed. It is the garden sleep... More

Greensburg, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 April 2013

Our stay was very comfortable. It was very clean and decorated well. All of our needs were met during our stay. The hotel was very close to all of the things we wanted to do in Hershey. In about 7 minutes we were at any of our destinations. It was wonderfully convenient..... Thank you Hilton!!

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1 review
5 of 5 stars Reviewed 17 April 2013 via mobile

I stayed at this hotel over the weekend for Disney on Ice. The hotel is very up to date, has a contemporary look, and everything you could ask for. They told me the bar and restaurant had just opened and I was very pleased. The staff was great and made me feel at home.

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Barbara L, Director of Sales at Hilton Garden Inn Hershey, responded to this review
22 April 2013

Thank you for your kind review of the Hilton Garden Inn Hershey hotel. We strive to insure that all of our guests have an excellent experience while staying with us, and I'm so glad that you did! Please do come back to see us again. Kind regards, Barbara L. More

Hershey, United States
1 review
4 of 5 stars Reviewed 17 April 2013

Very comfortable experience for reasonable rate. It is close to the Hershey Medical Center and to the Hershey country club. Easy access from Route 322 or Route 422. There is good food available in the hotel. The front desk staff are friendly and attractive.

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

Barbara L, Director of Sales at Hilton Garden Inn Hershey, responded to this review
22 April 2013

Thank you for your kind review of the Hilton Garden Inn Hershey hotel. We strive to insure that all of our guests have an excellent experience while staying with us, and I'm so glad that you did! Please do come back to see us again. Kind regards, Barbara L. More

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Additional Information about Hilton Garden Inn Hershey

Also Known As:
Hilton Garden Inn Hershey Hotel
Hilton Garden Inn Hershey Hotel Hummelstown
Hilton Garden Inn Hummelstown
Hilton Hummelstown
Hummelstown Hilton Garden Inn
Hummelstown Hilton
Address: 550 East Main Street, Hummelstown, PA 17036
Phone Number:
Region: United States > Pennsylvania > Hummelstown
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Hummelstown
#3 Family Hotels in Hummelstown
Price Range: ££
Hotel Class:3 star (3*)
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