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All 3 Marlborough hotels

The Castle & Ball Hotel

3.0 of 5
High Street, Marlborough SN8 1LZ, England
Hotel amenities
The Castle & Ball Hotel
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81%
Ranked #1 of 3 hotels in Marlborough
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201 reviews from our community

Traveller rating
    80
    73
    24
    14
    10
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Families
30
 
Couples
112
 
Solo
3
 
Business
10
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
South Croydon
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

A very old hotel in a lovely market town in Wiltshire. If you are expecting high tech glitz and glam then this is not the place for you. Its an old building, the floorboards creak, the stairs are a bit rickity, and there's no lift. But for all that, we absolutely love it! Have a hearty breakfast and just walk... More

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midlander
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Marlborough is a beautiful town with lovely shops. It is also situated not far from The Ridgeway for walking, and Avebury Stone Circle. The hotel has very well appointed rooms, plenty of parking, and a lovely garden for sitting in if the weather is fit.

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dorset
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 15 May 2013 via mobile

Stayed one night when on business Marlborough. Is very conveniently located in the middle of time with a big car park that always seemed to have spaces. You can get a voucher from reception to park free. Room was fine, big with a lovely bath, very clean. Unfortunately I was taken ill during the visit and the staff couldn't do... More

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Stevenage, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 May 2013

I have stayed in this hotel frequently. It doesn't have alot of amenities but is ideal for exploring the Wiltshire countryside, is conveniently situated in the centre of town and has an ample car park and small garden at the rear. Staff are helpful and pleasant. It is a old 'higgledy piggledy' building with creaky floors and uneven surfaces which... More

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Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 10 May 2013 via mobile

I stayed at this hotel with my sister for three nights..our rooms were in different parts of the hotel...the rooms were very average and definitely not value for money. We both had steaks in the dining room one night and they were as tough as leather..I suggest you stay elsewhere and go to the Castle and ball for a drink... More

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Old_English_Inns99, Brand at The Castle & Ball Hotel, responded to this review
14 May 2013

Thank you for your leaving your feedback on TripAdvisor, I am shocked that you did not enjoy the newly refurbished rooms. I would like to apologise for the quality of the steaks you were delivered. I will be looking into the quality of our steaks with my team to ensure only the best are served to my guests. Many thanks... More

Ickenham
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 May 2013

Very pleasant hotel in the very nice town of Marlborough. All the staff were friendly hard working and really worked as a team which helped add to the enjoyment of the break. Room was fine, comfortable bed, in the bathroom there was plenty of hot water and a good shower. Very good breakfast with plenty of choices. Food in the... More

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Old_English_Inns99, Brand at The Castle & Ball Hotel, responded to this review
14 May 2013

Thank you for taking the time to leave your comments, sounds like you have a great time. I will pass your comments on to the staff and we hope to see you again soon. More

Leatherhead, United Kingdom
1 review
5 of 5 stars Reviewed 3 May 2013

Thank you for a pleasant two day stay. Lovely, comfortable hotel in a very pleasant area. Excellent value and very good evening meals. Nothing too much trouble for the staff to deal with. We just hope the plumbing problems get sorted - not that we were inconvenienced but it must be a nightmare maintaining old buildings such as these.

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Michael J, General Manager at The Castle & Ball Hotel, responded to this review
6 May 2013

I do apologise for the plumbing issues, it is a matter that is being taken care of. Really glad you had a nice stay, I will let the chefs know you enjoyed your meals. Hope to see you again soon. More

Grimsby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 May 2013

Stayed on a deal for three nights end of April 2013..Very good service, food, accommodation and would recommend to anyone. Free parking was very convenient and our room on the 3rd floor although not huge was clean and comfortable (also nice and quiet being at the back of the hotel). The only niggle was the many flights of stairs up... More

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Michael J, General Manager at The Castle & Ball Hotel, responded to this review
6 May 2013

Thank you for taking the time to leave a review. Next time you stay make sure sure to ask for a 1st floor bedroom. I shall pass on your comments to the staff, they are a happy bunch and love getting feedback. More

Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 29 April 2013

Lovely stay, comfortable room, excellent and friendly service from Clare and her staff.The evening meal had an excellent choice and great value for money. The room was good with a big bed and a bathroom with both bath and shower, not always the case in Hope to come back soon.

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Michael J, General Manager at The Castle & Ball Hotel, responded to this review
6 May 2013

Hi Cathy and Marc, Really happy you had a nice stay. We look forward to you returning again soon. More

Leicester, United Kingdom
1 review
4 of 5 stars Reviewed 26 April 2013

Stayed in a recently refurbished room on a' deal' and ate in the restaurant. Room well appointed and meal reasonably priced and well cooked. Staff friendly and helpful, car parking easy... next to room so overall a great stay.

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Michael J, General Manager at The Castle & Ball Hotel, responded to this review
6 May 2013

We’re happy you enjoyed your stay, there are some great deals on the rooms so they are worth looking out for. We hope you see you again in the future. More

 
 
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Hotel Summarization (Beta)

What travellers say

  • High Street(17)
  • Old English(14)
  • Very good(12)
  • Car park(7)
  • Bar area(5)
  • Greene King(4)

Additional Information about The Castle & Ball Hotel

Address: High Street, Marlborough SN8 1LZ, England
Region: United Kingdom > England > Wiltshire > Marlborough
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #1 of 3 hotels in Marlborough
Price Range: £
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
The Castle And Ball Hotel
The Castle Ball Hotel
Castle Ball Marlborough
The Castle & Ball Hotel Marlborough, Wiltshire

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The Castle & Ball Hotel
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