Our overall stay here was very positive. The setting is gorgeous, especially when the weather is warm. First impressions of the hotel are very good as well; the facade and foyer area are all very 'country estate', yet the service standard is of a proper hotel and not your average country house/b&b. When we arrived on the first night, we... more

We stayed (for the second time) for Christmas from 24th - 27th December 2008. The whole experience, from arrival until departure was superb. The bedroom had been refurbished since our last stay and the bathroom was even more luxurious than previously. The bedroom was very spacious with lovely decor. The sherry decanter was replenished each day, we had a nice... more

This is an amazing hotel just outside Kidderminster. The location is great. The staff really helpful and the rooms amazing. We only had breakfast but the food was wonderful. My only negative would be that a cheaper evening meal option would have been appreciated. more

We visited for our wedding anniversary, not our first time at Brockencote but again everything exceeded expectations. We booked easily and things were promptly confirmed by email. There was a special offer of two night for the price of one so we took advantage of that, more time to relax!! The greeting and service were superb. Marcin sorted out a... more

There’s no doubt that overall this hotel has some excellent reviews and that’s why we were very surprised and disappointed that we had no response when we tried to book directly with the hotel. Our contact details had been passed to the hotel directly as we wanted attend and stay for a special event being held there. Despite three phone... more

We stayed here for two nights in November and found it a thoroughly nice hotel, with excellent service from charming and well-trained staff. We wanted a king-size bed and so were in a standard room (some of the four-poster beds in the superior rooms are just queen-size we were told). It was large and comfortable, with a spacious bathroom; it... more

We arrived for a short meeting to be followed by dinner and overnight. The party originally consisted of 13 then it whittled down to 10. this was a Saturday night and they were busy.However a late cancellation made the party finally eight. There was no problem with that and when we arrived in the dining room the table had been... more

I'm astonished that this property is rated a 5 by all other reviewiers. Yes it's nice but there are so many issues, particularly as the price is not exactly a bargain for outside London. Firstly the room. We had a four poster with a large bathroom. The room was a reasonbaly size, though not huge. The issue is the decor,... more

This is a lovely hotel with an absolutely outstanding restaurant.The best service and food we have experienced in a long time. The degustation menu with wine is a must . more