We stayed here for one night on 28th August and took advantage of the hotel's deal of a family room and tickets for the West Midlands Safari Park for £120. It turned out to be a cracking deal! We would thoroughly recommend this hotel. The room was perfect with lovely comfortable beds the staff were friendly and welcoming and the... more

I would reccomend this hotel, its really nice and the staff are friendly and smartly dressed, the rooms are very clean, cleaned every day, widescreen tv with freeview, i really liked this hotel! more

The room was a nice size, with clean bathroom, flat-screen TV and large comfy bed. The decor is good. The breakfast buffet was adequate but nothing special in my opinion - cooked or continental. The hotel is not that central and a taxi cost about £5 to central Kiddy. The staff are friendly and professional. There was a wedding on... more

My wife and I had a 4 night stay. The staff were very helpful and friendly, the room clean and comfortable. We booked B&B but ate in most evenings as the choice of dishes was good and prices reasonable. Also liked the free Wifi and choice of channels on flat screen TV. more

Boutique rooms with everthing you need for overnight stay. Satisfactory breakfast but staff had difficulty preparing my bill. Look out for deals. more

My boyfiend and I where doing ab it of a trip visisting families and after what seemed like forever on the motoway we decided to take a detour(I think I got us lost)! Anyhow we walked in to the hotel and the staff could not of been nicer, the rooms looked fresh and new with huge bathrooms. They had a... more

Stayed in this hotel for a course, the bedrooms are well appointed with free broadband and freeview on the televisions. The bedrooms are decorated to a good standard using dark wood and the bed very comfortable. The bathrooms has a reasonably powerful shower. The staff were very helpful. The only things that let this hotel down were the other guests... more

Having stayed here in Jan 07 I could not believe the changes. The hotel has been tastefully restored with excellent food served in a contemporary chic restaurant. Will definately stay here again. more

we had our civil wedding here in sep,our wedding breakfast and we stayed at the hotel on the night of our wedding,our wedding day was most definately the happiest day of our lives, and most of this was down to the gainsborough and its staff,everything was delt with so professionally and our wedding was amazing our guests all said that... more