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All 8 Redditch hotels »

The Southcrest Manor Hotel & Spa

3.0 of 5
Pool Bank, Redditch B97 4JS, England
Hotel amenities
Ranked #6 of 8 hotels in Redditch
4.5 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    26
    11
    6
    2
    8
Date Rating
catherine m
worcestershire
1 review
2 helpful votes
1 of 5 stars Reviewed 15 February 2012 NEW
2
people found this review helpful

Prebooked for 7.45pm using the KGB deal for Valentines night,arrived at hotel to be greet by a hoard of other guest still waiting to be seated,finally seated at 9:15pm after complaining twice, we were on limited time due to babysitter.Waitress gave half hearted apolgy blaming it all on KGB, however this is rubbish as they only had 98 places for... More

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Manuel f
Solihull
1 review
4 helpful votes
1 of 5 stars Reviewed 15 February 2012 NEW
5
people found this review helpful

I categorically state that this place is the worst dining experiance I have ever had. It was so comically bad that at first you could not help but laugh and the porr service, organisation and inptitude of the mgmt staff(including so called owner). It truly felt like I was participating in an episode of Fawlty Towers. The whole evening was... More

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dumbblonde83
Bromsgrove, England
2 reviews
1 of 5 stars Reviewed 15 February 2012 NEW

It was our first valentines day since getting married and we saw the night advertised on their website at 35pp it looked fantastic and was local. We were tempted but finances being tight decided not to book. Imagine my joy when the deal came up the next day on KGB! 29.00 for two - what a bargain! Decided to buy... More

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john h
Redditch
2 reviews
9 helpful votes
1 of 5 stars Reviewed 14 February 2012 NEW
5
people found this review helpful

1. No Salt on table. 2. Requested Pepper Mill - informed that there were none in the premises!!!!!. 3. Had pre ordered a bottle of house red - it was delivered to the table unopened the bottle was stone cold as though it had just come out of the fridge. We had to open it and serve ourselves, silly us... More

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manxbhoy
Stafford, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

stayed 3 nights and it was excellent, the food and the Staff especially julie Snape the d/manager really looked after us More

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kwandandy
Redditch, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 6 February 2012

Had my hen day at the Southcrest Spa with 8 friends and family (28.1.12). Had a wonderful relaxing day and all the staff were very attentive and friendly. Had use of the saunas, hot tub, small gym and a relaxation room too to be used in between. Was excellent value for money and would return should the occasion arise for... More

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Ami J
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 25 January 2012

Last weekend mysef and several colleagues enjoyed a working weekend at the Southcrest Manor Hotel. From start to finish our stay was enjoyable, with excellent food, comfortable and stylish rooms, and a welcoming atmosphere. All the staff made us very welcome and were extremely helpful. And all of this came at a very reasonable price. A colleague referred me to... More

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Tim Pryor, General Manager at The Southcrest Manor Hotel & Spa, responded to this review
30 January 2012

Hi Ami J, Thank you ever so much for taking the time to write your review, and for staying with us of course. I am delighted to hear you had a enjoyable stay even though you were working. Maybe some time soon you could pop back and enjoy a relaxing weekend with us and enjoy some of our exclusive spa... More

Pamela S
Birmingham, United Kingdom
1 review
2 helpful votes
5 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

I celebrated my 60th birthday with a lunch at the hotel for 27 (inc 7 children). I am glad I did because I was so pleased with all the arrangements. Staff were welcoming and efficient and the meal was excellent. A great feature of the hotel is the location with beautiful views from the Dining Room and Bar of a... More

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Tim Pryor, General Manager at The Southcrest Manor Hotel & Spa, responded to this review
16 January 2012

Hi Pamela, It truly was a pleasure seeing you and your family at the hotel for your recent celebration 60th Birthday Celebration. The staff themselves said how much of a pleasure it was serving you. I am personally glad to hear the food was excellent, as the recent to addition of a new Head Chef seems to be really hitting... More

Sue W
Bromsgrove, England, United Kingdom
2 reviews
2 helpful votes
5 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

We went to the Hotel for something to eat recently on a saturday. Rather than go to a restaurant we try Hotels ( more room to relax, easy parking and a bar). The food was exceptional, and the service was superb. Try it as they have a new chef... More

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Tim Pryor, General Manager at The Southcrest Manor Hotel & Spa, responded to this review
16 January 2012

Hi Sue, I am thrilled to hear you enjoyed our food so much, we have recently welcomed a very inspirational Head Chef to the Southcrest family and we are so pleased with him, it's nice to hear the guests are too. Max has asked me to let you know he would be delighted to meet you on your next visit... More

Hudson_TD
Redditch, United Kingdom
1 review
6 helpful votes
5 of 5 stars Reviewed 8 January 2012
6
people found this review helpful

We recently held our wedding reception at the hotel (06/01/2012) and it really was a perfect day. The hotel itself is very beautiful – well decorated, spacious and with some excellent photo opportunities. The garden, in particular, is extraordinary and looks beautiful in the photographs. The wedding co-ordinator, Karen King, was excellent from day one. She arranged meetings, menu tasters... More

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Tim Pryor, General Manager at The Southcrest Manor Hotel & Spa, responded to this review
16 January 2012

Wow, What wonderfully kind words. Unfortunately I was not available on the day of your wedding(although I do like to be present for all of them) I was overjoyed in the evening to get a call from my staff to say how much they had enjoyed serving you. They told me they felt so relaxed around you and your guests.... More

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The Southcrest Manor Hotel & Spa Also Known As

  • Quality Inn Redditch
  • Southcrest Hotel Redditch
Address: Pool Bank, Redditch B97 4JS, England

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The Southcrest Manor Hotel & Spa
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