Well we booked as a last minute Stay Park offer for a holiday from Manchester Airport, we arrived at 2030hrs and check in was quick and helpfull. That was all the nice bits!! we got into our room on the first floor above the Swimming pool and on passing the rubbish outside the rooms (some with messed nappies visible!) we... More

There is more than a hint of the institutional about this building. If research had indicated a former mental hospital I'd quite believe it. However, I will keep to the straight facts. The public areas especially bar, restaurant and foyer are kept well and only prove to show up the inferior quality of the rooms. A lost item meant moving... More

A relative was in Stepping Hill and I didn't know if they would be kept in or discharged. As I had no contingency arrangmets I dropped into the Hoteland asked as to room availibilty. I ened uo booking a room at a rate that was more than accepatble for B&B. The man at reception was excellent.nI didnt need the room... More

Thank god we only stayed over 1night after a concert on checking in met with a foul smell rooms very basic and shabby food omg I no u get what u pay for but dryed up over heated prossed beef and chicken that was far to hot and spicey it burnt your tounge off breakfast was ok best part of... More

On arrival I was greeted by the manager, check in was easy and quick. I only paid £24 for bed and breakfast so I wasn't expecting much really, The lobby area was fine and seemed busy in the evening with guests. The hotel is very dated but again what do you expect from 3 star? I got what I paid... More

Foolishly I talked a colleague out of staying in another hotel in order to stay here, closer to our meeting. What a mistake! The external decor of the hotel is poor, it certainly looks as though it hasn't been painted for 10 years at least. To get to reception I had to negotiate my way through at least 20 smokers... More

Stayed in this hotel for 2 nights while working in Stockport for business. On arrival to the hotel I was impressed with the lovely art neauveu handles on the front doors. Nice welcoming lobby with comfortable bar. the attached spa and swimming pool was a real bonus. Going up in the lift was a bit of an adventure it was... More

After accidentally booking more than one night on-line we had to go through a lengthly and stressful process to try and get our money back including using a solicitor. Britannia hotel declined to give us any refund and the manager was at first evasive and then not at all transparent with their communication. What does this say about their customer... More

We made a group booking and the room price was a deciding factor, you get what you pay for! The hotel is a good two miles out from the town centre in a residential area and seems mainly to be used by people flying from Manchester Airport. It has a “health club” attached as well as a bar and restaurant... More