Revisited as was on business. Money has been spent on revamping the bar and restaurant areas and is in progress in others areas of the hotel. It is clear that the new owners are making a huge effort, but there is a long way to go. I arrived on a busy long weekend and the bar and food areas were... More

I can only review the non-resident lunch experience but this is obviously an establishment in the process of a major refurbishment in a wonderful location and certainly somewhere we will return to. So, The Swan still has building work on-going. We had a friendly professional welcome, lovely tables inside and out overlooking the river - too cold & wet to... More

Having spent nine days in the Swan at Streatley on business, I can honestly say I enjoyed every minute of it. I have been here before and to be honest it wasn't really up to much but since it's been taken over and revamped things have improved 100%. The rooms are clean and spacious, possibly a bit tired but I... More

The Swan has a wonderful setting and great facilities but the service needs some work. We understand that the bar and restaurant have recently been refurbished and that work is planned for the rest of the hotel. I wish they would spend some money on training and up-skilling their staff, many of them seemed inexperienced. The service in the restaurant... More

We are in fact not staying at the swan, and I have to say I'm glad. After the appalling dining experience I feel spending the night would have been the rotten cherry on top of the cake. We had read reviews and hoped that they were exaggerations, so we happily wandered to the swan for a scenic dinner looking out... More

Stayed here recently with husband and large group. Out room was lovely with a great view of the river and overlooked the terrace. Our food was good considering they were serving a large group in one sitting. Breakfast could be a bit hit and miss with cereal bowls in short supply! But the staff were only too willing to satisfy... More

Have just spent a long weekend at this hotel and despite all my expectations I was disappointed. The location is first class, and the building has lots of potential but the service was wholly unsatisfactory. I understand that the hotel has been recently taken over so perhaps my comments may be slightly unfair. The service in the restaurant is not... More

Very badly run hotel and restaurant. No one has a clue about the service and quality. Food and service is very poor, I will never go there again for a meal. Why don't you employ a professional hotel and restaurant manager to make this hotel enjoyable.

The setting alongside the Thames is lovely, when the sun shines a potentially wonderful hotel bar and restaurant. The bar/restaurant area has been recently refurbished and I believe the manager has just changed. The new guy has a lot to do. Room: I had a small room, adequate for my needs, clean and functional although this is an old building... More