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Thistle Haydock

4.0 of 5
Penny Lane, Haydock WA11 9SG, England
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Thistle Haydock
Ranked #1 of 3 hotels in Haydock
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186 reviews from our community

    Trip type
Traveller rating
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Date Rating
1 review
5 of 5 stars Reviewed 11 May 2013 via mobile

We had our wedding here on 26th April and all we can say is it was the most amazing day. Kath the wedding co-ordinator was fantastic, so helpful and nothing was ever too much trouble. Lee & Jonathan were also brilliant on the day ensuring everything ran smoothly and constantly checking if we were happy or needed anything. All the... More

Was this review helpful? Yes
MissB1, General Manager at Thistle Haydock, responded to this review
13 May 2013

Dear Reviewer Thank you so much for your great comments regarding the service , food and team at your recent wedding. We are so pleased we have contributed so positively to your special day and I will ensure your comments are shared with all ,in particular, Jonathen , Lee and Kath who will be delighted. Thank you for choosing Thistle... More

Salford, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 10 May 2013

Stayed here for 1 night and 2 days as part of a training course. Welcoming staff and a warm reception started the stay off. Some rooms which I believe were previously bedroom have been converted on the ground floor into meeting rooms, which were well appointed, and always a good selection of snacks and soft drinks available. Nice gardens in... More

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MissB1, General Manager at Thistle Haydock, responded to this review
13 May 2013

Dear Reviewer Thank you for taking the time to give us your feedback following on from your recent stay to attend a training course. I am pleased to note that overall you enjoyed your stay and in particular have found the staff all helpful and pleasant. Your comments will be shared with all the team accordingly to review. For your... More

Liverpool UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 May 2013

Great weekend for wedding stay. reception great. Food and staff excellent. Only downside was the bar prices. How can they justify making 325% mark up on a bottle of Perroni. Asda price per bottle £1. Thistle price £4.25. So buying wholesale will probably increase mark up even more. Vladamir vodka 40 shots per bottle nets thistle at least £160 per... More

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MissB1, General Manager at Thistle Haydock, responded to this review
7 May 2013

Dear Reviewer Thank you for taking the time to give us your comments from your recent stay. Our drinks prices are fairly competitive in comparison to similar hotels and unfortunately we do not have the buying power of the big supermarket chains. Prices also have to reflect service and general operating costs involved. However we are very pleased to note... More

Chelmsford, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2013

Regularly stay at the Thistle, Haydock for business in the area. Reception staff re excellent at remembering who I am. Rooms are well furnished although corridors are a bit tired. Restaurant staff are young and enthusiastic and the quality of food is very good

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MissB1, General Manager at Thistle Haydock, responded to this review
7 May 2013

Dear Reviewer Many thanks for taking the time to give us your feedback which is particularly important from a regular guest. I am very pleased to read that you find the reception team excellent and that you are welcomed as an individual. Thank you for your other positive comments and we take on board your other views. We look forward... More

1 review
5 of 5 stars Reviewed 2 May 2013 via mobile

We has our wedding at the Thistle Haydock on 27th April 2013, it was truly an amazing day. I was supported throughout planning my wedding by the wedding coordinator Kath, she was always at the end of the phone or email to answer any of my queries. We stayed the night before my wedding, the hotel booked us a table... More

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MissB1, General Manager at Thistle Haydock, responded to this review
3 May 2013

Dear Reviewer Thank you so much for your feedback I am delighted to know that you had such a perfect wedding day and that we were able to contribute to making your day special. I will ensure your comments are shared with the team. Thank you for choosing Thistle Haydock we wish you many congratulations and a long, happy and... More

Leeds, United Kingdom
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 29 April 2013

We stayed here, as we were going to Haydock races, its about a five minute walk to the raceground (and another five minutes walk up the drive) so in a good location (although the holiday inn is a lot nearer!!) and theres nothing else round the hotel like a shop, pub or resturant... The hotel is adequate .. the bed... More

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MissB1, General Manager at Thistle Haydock, responded to this review
3 May 2013

Dear Reviewer Thank you for taking the time to give us your comments, I am sorry that breakfast did not reach your expectations and we will investigate your comments regarding this as breakfast menus should have been on the tables and orders taken for additional cooked items, I apologise that this does not appear to have been the case. I... More

Berlin, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 April 2013

Stayed on a business trip, room fine, bed comfortable. Restarant however was dire! The food looked like it was microwaved from a plastic packet - I have had better meals in economy on a long distance flight! The reception staff however were very helpful and efficient.

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MissB1, General Manager at Thistle Haydock, responded to this review
29 April 2013

Dear Reviewer I am very sorry you did not enjoy your food or that this was not rectified for you at the time of stay. I would like to assure you we do not use microwave products other than a very few 24 hour products for room service when the kitchen is closed, I will ensure your comments are passed... More

South of England
Top Contributor
80 reviews 80 reviews
58 hotel reviews
Reviews in 52 cities Reviews in 52 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 26 April 2013

Just about makes it out of the "average" category because the staff were good, and the public areas well presented. The room was peaceful and comfortable enough, but I didn't like the incessant traffic drone from the close-by motorway, the bad black mould round the window or the dated bathroom. I can't comment on the food as I dined out... More

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MissB1, General Manager at Thistle Haydock, responded to this review
29 April 2013

Dear Reviewer Thank you for your feedback, and I will investigate your comments. You may be interested to know that we have recently completed some bedroom refurbishments and have various room types available. Inner courtyard rooms are also available on request which would reduce any possible traffic noise. I am however pleased to note that overall you have enjoyed your... More

Wirral, Cheshire
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 21 April 2013

Three of us stayed here so we could visit Haydock races. We where on a special offer and what we got was no less than fantastic. Very helpful, friendly staff. On our arrival the tv wouldn't work. It was replaced by a friendly member of staff immediatly. We had a nice breakfast, although I must say as the hot food... More

Was this review helpful? Yes
MissB1, General Manager at Thistle Haydock, responded to this review
29 April 2013

Dear Reviewer Thank you so much for taking the time to give us your feedback and I am very pleased you enjoyed your stay with us. I will pass on your comments regarding breakfast and will ensure that your feedback is shared with all of the team especially as you have found them all to be helpful and friendly. Best... More

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 21 April 2013

Where shall I start? The room was disgusting. The floor was minging. The TV didn't work. Stains on the floor and on the wall. Stains on the bed covers. Stains in the bath. Old fashioned, dirty toilet. So, I wasn't happy with my room at all. The food at tea, wasn't too bad but not the best. Breakfast was nice,... More

Was this review helpful? Yes
MissB1, General Manager at Thistle Haydock, responded to this review
29 April 2013

Dear reviewer I am disappointed to read that you have not enjoyed your stay and reported as you have, as the comments are most unusual and we do not have any record of this being raised at the time of stay as I assure you we would have investigated and acted accordingly. I do note however that you have rated... More

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Additional Information about Thistle Haydock

Also Known As:
Thistle Haydock Hotel Haydock
Thistle Haydock Hotel
Thistle Hotel Haydock
Haydock Thistle Hotel
Thistle Haydock
Address: Penny Lane, Haydock WA11 9SG, England
Phone Number:
Region: United Kingdom > England > Merseyside > Haydock
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Haydock
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Surrounded by attractive landscaped gardens and designed around a beautiful central courtyard, Thistle Haydock is a Georgian mansion-style hotel with all the modern conveniences you need whether you’re here for business or pleasure. Located between Liverpool and Manchester, and within three minutes drive of the M6 (Jct 23), we’re ideally placed for business and other events, as well as a day at the races at the neighbouring Haydock Park racecourse. ... more   less 
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Thistle Haydock
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