Room was fine - served its purpose of staying near Heathrow for a flight the next day. It was much nicer that the old-fashioned Marriott we stayed at last time near Gatwick. We would stay here again. I phoned the hotel in advance to find out how to get here from Heathrow airport, and was told how to catch the... more

We found the reception area large and the bar staff helpful. Our room was small and rather drab with a view across a roof to other windows. We requested a early morning call but did not get it ...could have been a disaster if we were on a tight schedule. There was no one on the reception when we left.... more

We paid £85.24 for the room and 2 weeks parking through Holiday Extras and while the hotel is low rise and unattractive and dated it served the purpose and was great value. Another reason we picked it was because you weren't obliged to leave your car keys, which we object to. They told us a taxi to T4 was £15... more

We stayed at this hotel after arriving after a long haul flight from our holiday. Being a Marriott rewards member this was the choice for the area and it was not disappointing. However, compare it to the Courtyard at Gatwick (a lesser brand) it doesn't compare in terms of room quality, modern facilities and decoration but cleanliness was excellent in... more

Luckily I hadnt read any of the previous reviews on this hotel. We booked a one night stay last Saturday so we could be close to the airport prior to our trip to Thailand. On pulling up at the hotel on the Hotel bus service, I thought that the hotel looked awful, very dated and 70's look to it, but... more

Ok, it's not a hotel for a romantic getaway, it's a hotel for people who are there for the night before or after a flight, and it serves its function well. It's not dirty, but it's not beautiful. The rooms are clean, but dreary. The staff efficient, but not 'goiung the extra mile'. However, it has a fantastic view of... more

I would recommend that you pick another 4 star hotel for your money. The room was clean, cold and very dated. The breakfast included in my hotel rate was awful. The eggs were so salty they were not edible. The final event which led me to check out early was the taxi. I asked the concierge to call me a... more

Stayed here for one night for my fiance's birthday - he is a plane spotter so I booked the planespotters package. We upgraded to a Club room - the only difference in the actual room type was that we got a pair of slippers + use of a bathrobe!!! Onto the Club lounge - to gain access we apparently had... more

Certainly not a 4 star hotel - From the sign outside that is only half lite to the worn out stair carpets and out of date funiture. Found it very hard understanding the reception staff. Wanted to complain but honestly could not see the point as you get the impression that no one cares. Bedroom quite large but very tired.... more