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Renaissance London Heathrow Hotel

4.0 of 5
Bath Road, Hounslow TW6 2AQ, England
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Renaissance London Heathrow Hotel
Ranked #10 of 19 hotels in Hounslow
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890 reviews from our community

Traveller rating
    113
    334
    245
    130
    68
See reviews for
Families
112
 
Couples
289
 
Solo
121
 
Business
264
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Larkhall, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

The hotel from first look seems old, horrible and in a need of a revamp but once indoors it's completely different. The reception area is grand and many staff around which are very helpful. The rooms are spacious and very clean and the bed was comfy. The breakfast is buffet style and caters for all. I'd recommend going back, as... More

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London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Okay, so I am Diamond HH member, regular user of Hilton T4. Thought would try here for a change and watch some planes :) Used the Hoppa Bus to get there, later found out you can use local buses for free from Central Bus station. We used bus on way back, stop right outside hotel, use buses: 111, 105, 140,... More

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Lancing, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

On first impressions the Renaissance at Bath Road, Heathrow looks dated. It has a large and spacious lobby, the rooms are a little dated, but immaculate, The welcome we received was by far and away the nicest we have had, when booking in, for years! Thank you Vikram. We were given a room overlooking the runway ( the rooms are... More

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Portsmouth, United Kingdom
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 17 May 2013 NEW

I dont stay at Heathrow much these days, but had the misfortune to need to stay this week. There was a sense of deja vu as I have stayed in this hotel many times over the years. It seems that the only thing that has changed are the prices. This hotel would be like meeting up with an old lover... More

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Aurora, Colorado
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

I wasn't planning to return to this hotel because of the high cost and unwelcoming reception staff and dated rooms with problems. However I followed my own advice and since I was able to get a reasonable price, I decided to try it once again. Knowing that the concierge staff probably was still there and would take care of me,... More

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See 2 more reviews by trvlr8000 for Hounslow
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
17 May 2013

How wonderful it is to read such a glowing review of the hotel; your comments will be passed on to Concierge and indeed all the hotel staff. I am delighted that as a valued guest you keep coming back to us; we never take your custom for granted. It is also a pleasure to read your comments about your experience... More

Leicester, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 15 May 2013 NEW

Well what can i say about this place. We booked a month in advance requesting runway views and paying the required charges etc, only to be told on check in that the rooms are not guaranteed. We even rang on the morning of arrival and confirmed all the arrangements. There are posters in all the hotel lifts advertising "guaranteed airport/runway... More

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JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
17 May 2013

Dear pillguru, Thank you for your review on Tripadvisor. As you can see from my previous replies, we do truly value feedback, aiming to maintain and improve upon the facilities and services. However, when incorrect or false comments are being posted onto the site, it can only mislead other guests whilst not contributing to any improvements. Yours sincerely, Jan Lensen More

Cambridge, Massachusetts
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW

The hotel is is easily reached from terminal 3 using the hoppa bus service for which you have to pay- no free hotel van service. Room and food were perfectly good and the staff was pleasant My main gripe is that they charge for wifi - 15 pounds per day and 2 pounds for some small fraction of a day.... More

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JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
15 May 2013

As you say, the hotel is conveniently located close to Heathrow; there are also free buses to and from the hotel and airport which we mention on our website. The hotel’s bedrooms and Lobby will be renovated in the near future and these plans take into consideration our current Wi-Fi package which is to be reviewed. I am delighted that... More

Ellesmere Port, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 May 2013 NEW

Hotel very well organised but huge and corridors are very very long with no seats to rest anywhere. Luckily I had my wheelchair with me as it would have even a struggle otherwise. the room was clean, bathroom tired and grout could do with renewing, nice towels though. We I'd mention we had wheelchair but was given a room where... More

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JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
15 May 2013

Thank you for your review. We have ten accessible bedrooms, all with flat screen TV’s; you should have been offered one of these rooms however they may have all been occupied. The TV cabinets in our other rooms have doors that slide back into the unit. Your comments regarding the bathroom and breakfast will be passed on to our Engineers,... More

Auckland Region, New Zealand
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW

We were grumpy on arrival having been 'put' here due to British Airways and their delightful inepitude at getting us on our trans atlantic flight having stuffed up their side of transitting at every turn (but thats another story) so perhaps not in the best frame of mind to 'enjoy' the hotel! Like someone else below we were also told... More

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JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
15 May 2013

It is distressing enough being a delayed passenger therefore I am pleased to see that when you arrived at the hotel you were provided with the room type you required for you and your children. Thank you for mentioning that you were expecting a 5-star hotel; this will be addressed with BA. Our Executive Chef is passionate about the food... More

Lytham St Anne's, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 12 May 2013

Great location Tired lobby area - but I understand a refurbishment is planned Food from the bar was good. Breakfast had a decent choice Stayed in a suite with access to the Exec lounge. Suite decor was a little tired but the bed was incredibly comfy and we slept very well. Disappointed that the Exec lounge does not do the... More

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JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
14 May 2013

As a valued guest your comments are most appreciated. I am delighted that you slept and dined well whilst you were with us; you can’t beat a good nights rest. Our location has amazing views of the runway and I am glad you enjoyed them. We also look forward to the renovation starting but as with most projects this size,... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(26)
  • Runway view(21)
  • Club lounge(14)
  • Car park(10)
  • Hoppa bus(9)
  • Overnight stay(7)
  • Free bus(5)
  • Early morning flight(4)
  • Room service(4)
  • Extremely slow(3)

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Road, Hounslow TW6 2AQ, England
Phone Number:
Region: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotels in Hounslow
Price Range: £
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow

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Renaissance London Heathrow Hotel
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