We stayed for 1 night after a long trip from L.A. We usually stay at the Sheraton but thought give this place a try as we only wanted a couple of beds for the night. That was the problem even though we booked at least 8 months in advance and we had a confirmation with twin room on it, we... more

My wife and I stayed overnight at the airport before going to our accommodaiton in central London. We found the hotel to be very sterile and not very nice really. It was clean and convenient but was very noisy. This was not from the planes but from the room above. We coudl hear walking about all night and it kept... more

US (and all non-UK residents) are required to supply their passport # in order to check in. I was disturbed by this and would have refused and relocated if it weren't for the fact that my spouse was sick and it was late in the evening when we arrived. Other than that - this is a sad way to begin... more

I'm never disappointed with Premier Inns - and this was good. I stayed here because I was on a 6.10 flight from Terminal 5. Room was good, check in very friendly, quite a lively hotel with lots of guests in the holiday mood. Getting here was easy on the shuttle bus - there was one waiting when I arrived from... more

This hotel was extremely affordable. The location is brilliant and it has shuttle services to heathrow every 20 minutes (4 pounds per adult). There is also a restaurant with sustainable food in the hotel. There is a play area for children (my daughter was 9 months, thought it was a hoot. Could be fun up to about 4-6 age group)... more

stayed for 1 night and was very satisfied with our stay. we had family room which was large and clean and very quiet with soundproofing. the meal in the restraunt was nice and reasonable, with good service. breakfast was great. parking looked expensive but luckily the barriers were out of order, so was free. have recommended to family and friends... more

Pros: Easy location to get to. Comfortable beds. Comfortable rooms that normally are very clean. On site coffee shop and restaurant. Cons: Inadequate staffing levels. Inadequate parking spaces. Overbooked restaurant. Have to pay for parking and internet. This was my 4th visit here and my least favorite. It took ages to check in. My room was so far from the... more

I was actually gobsmacked at how good this place was. I booked it because it was cheap and convenient for an early flight out of heathrow. The checking in and staff as a whole were excellent, particularly in the restaurant. The room was clean, quiet, with a comfortable bed and flat screen tv and good shower over bath. I had... more

At the end of the day it's a Premier Inn. We all know what they do. This Premier Inn is of a fairly decent standard. The foyer actually punches the hotel above it's weight. That's though probably where it ends. For all the reviews that have said aircraft noise is unheard then they must have checked out before 6.00am. Indeed,... more