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The Cornwall Hotel Spa and Estate

Pentewan Road | Tregorrick, St Austell PL26 7AB, England
Hotel amenities
The Cornwall Hotel Spa and Estate
Ranked #4 of 9 hotels in St Austell
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614 reviews from our community

Traveller rating
    279
    194
    84
    37
    20
See reviews for
Families
94
 
Couples
364
 
Solo
11
 
Business
24
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bournemouth
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We have just returned from a short stay at this wonderful Hotel and Spa, the hotel is set in very pleasant grounds, back far enough from the main road. The Hotel is very worthy of its four stars, but I most impressed by the courtesy of the staff. The facilities are excellent and the food was perfect. I would recommend... More

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Oxford, United Kingdom
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

We stayed for the weekend in one of the superior rooms overlooking the grounds. The staff were wonderful and attentive in a really genuine way. The room was very clean. The food in the brasserie was excellent and good value. We will be recommending the hotel to family and friends.

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Southwest England
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

My husband and I stayed in a woodland home about 18 months ago, not long after they were first open, and we were delighted with our experience there. I was, therefore, sorry to read some poor reviews since then. In particular, there have been some suggestions that the staff aren't well managed--or at times, even attentive to their customers--and that... More

Was this review helpful? Yes 1
Lancashire
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

A great find and beautiful a peaceful location. Spacious rooms, good facilities and friendly staff. Our only criticism would be the view from our room ( please see picture ) we where allocated room 131 and saying the hotel was not busy they would have given guests the best possible views as the brochure describes.

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Cornwall
Top Contributor
137 reviews 137 reviews
84 hotel reviews
Reviews in 56 cities Reviews in 56 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

We had a Spa day here given as a gift from a Travel Zoo offer. Although we are local it was our first visit to this hotel/spa. Having done a few across Cornwall this was up with the best. Pool is espcialy nice and quite big too. Reception was friendly and organised. We had lunch in the Spa area from... More

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Broadstone, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Stayed here a couple of weeks ago for a weekend get away from the kids. Spot on what we needed, lovely and secluded in its own grounds. Modern rooms, lovely breakfast. Then the added bonus of the Spa. Lovely pool and I went for a massage and I have to say that's probably the best massage I've had in this... More

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Derby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013

The weather may have been cool and damp, but we had a warm welcome at the Cornwall. Set in its own extensive parkland, the hotel combines old and new with élan. Tastefully decorated and furnished, with intriguing original art works, the hotel is pleasant in itself. Add on the spa with its delightful infinity pool with a view, and it... More

Was this review helpful? Yes 1
Truro, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

Just got home from the Spa. OMG you have to try it to believe it. Firstly the staff. The cleaning Ladies the waiting staff absolutly EVERY member of staff in the Hotel and Spa deserve 5 stars. I have never been anywhere else where the staff are so friendly and helpful. Well done everyone. The Hotel rooms first class 5... More

Was this review helpful? Yes 1
cornwall
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 10 May 2013

Not very clean, poor customer service, mediocre massage. Under the poolside beds was filthy, I asked if a bread roll / bread could be included with my salad (pre ordered) and was told there was no bread - despite sandwiches being on the menu. The tea / coffee in the relaxing room had all been used and no staff around... More

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CornwallHotel, General Manager at The Cornwall Hotel Spa and Estate, responded to this review
15 May 2013

Dear Guest, Firstly, I thank you for your very frank and constructive review and in taking the time in providing us with your feedback, you allow us the opportunity to address your concerns experienced during your recent Spa day with us. I have discussed the points you have raised with the Spa Manager, where mostly the feedback related to and... More

Newbury, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

Our second stay here, this time in one of the deluxe rooms with a balcony, which was really excellent, roomy, lovely bathroom and bath, and in tip-top condition. The Spa is great, the steam room first class, and I used the small but perfectly adequate gym as well. Difficult to fault the breakfast - the haddock and poached eggs were... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(45)
  • Infinity pool(25)
  • Fine dining(18)
  • Eden Project(17)
  • Room service(16)
  • White House(11)
  • Evening meals(10)
  • Junior suite(9)
  • Relaxing break(8)
  • Very friendly(8)

Additional Information about The Cornwall Hotel Spa and Estate

Address: Pentewan Road | Tregorrick, St Austell PL26 7AB, England
Region: United Kingdom > England > Cornwall > St Austell
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in St Austell
#2 Romantic Hotels in St Austell
#5 Family Hotels in St Austell
Price Range: ££
Official Description (provided by the hotel):
A stunning four-star hotel, woodland homes to buy or rent and a luxurious spa set in 43 acres of glorious Victorian parkland – The Cornwall Hotel, Spa & Estate is a true haven, within touching distance of many of the county’s most popular beaches and attractions. ... more   less 
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Also Known As:
The Cornwall Hotel Spa And Estate St Austell

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The Cornwall Hotel Spa and Estate
See lowest price for your stay* (from our partners)
Show Prices