1. The service was very good and the staff very friendly. 2. The room - was tiny - could not have two people pass each other in the room, and incredibly hot (no air conditioning and windows barely open). 3. Bathroom - grubby, generally clean but shower curtain was grubby. 4. Noise - either from the guests in the bar,... more

We stayed there for one night. Basically, we booked a family room. The room was basic, but quite large. The beds were comfy. The bathroom wasn't the cleanest - the soap dispenser was broken and left on the bath. The carpet looked like it could be vaccumed again...and there was a horrid damp patch on the ceiling, over the bed.... more

I stayed at the White Hart Hotel for one night on a business trip. The hotel had a really friendly, welcoming atmosphere and nice decor - and the staff were very attentive and helpful. Good ales on tap as well! My colleague and I stayed on the second floor and although our rooms were small they had everything you might... more

A very nice reasonably priced hotel, not suitable for anyone who cannot climb stairs...no lifts, we were on the second floor in a decent room had all the necessary requirements no problems, we ate in the restaurant the first evening ,standard pub grub fare, acceptable without being fantastic,reasonably priced. Hotel very well located within St. Austell, has it's own dedicated... more

I was in St Asutell on business and was booked into the White Hart for 1 night. The White Hart is in central St Austell and has a carpark opposite so ideal. The welcome was warm from Bea and the staff as a whole were very friendly. The room, 14 I think was clean and well maintained and the shower... more

A party of us stayed at the White Hart 2 years ago and it was fine. It's nice to have a choice of real ale as well as wine - the hotel is owned by St Austell brewery so the beers are kept in good condition. We went back this year as we enjoyed it on our last holiday. St... more

Stayed here for four nights in August (2 A + 2C) in the inter-conecting family room. Both rooms were a good size as was the bathroom. Everyone found the beds comfortable and decent sized bath sheets were provided for all! Breakfast was good and they provided soya products as requested in advance. Service could have been speedier, but the food... more

This inn/hotel is mixture of old building that has been refurbished to a reasonable standard. You walk into a bar area which also has the reception desk, so it feels like walking into a pub with a smoky atmosphere. The rooms are clean and tidy although the one we had was quite small. The mattress on the bed was lumpy... more