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Ballina Centrepoint Motel

285- 287 River St, Ballina, New South Wales 2478, Australia
Hotel amenities
Ballina Centrepoint Motel
Ranked #16 of 17 hotels in Ballina
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16 reviews from our community

    Trip type
Traveller rating
    1
    5
    3
    0
    7
Date Rating
Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

Stayed at this motel during a bit of an Australian adventure! Having driven from Melbourne to here with friends, we were pleased to find a clean room, with working air con and a very spacious size. We paid a good price for this place, it is close to everything and is in a quiet location. We mainly stayed here to... More

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Rockhampton
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 10 April 2013

As our annual vacation falls over the Easter Holidays I always make my bookings around five months in advance to ensure our accomodation. As we specifically needed to stay in Ballina to visit friends on Easter Saturday when I made the booking I was quite happy to pay a deposit, but three weeks before our visit Marlon rang me apologising... More

Was this review helpful? Yes 3

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2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 April 2013

Reading other reviews, we really must say that we experienced a completely different stay to those mentioned. On arrival we found Marlon to be quite blunt but never offensive and we thought he was overall welcoming. Our room was very spacious, clean and we were very satisfied. The signs were very informative and we never had any interference from the... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 January 2013 via mobile

Only negative was the grumpy style of the manager and his smoky office. The room was large and clean, actually smelt like disinfectant a bit. We were a bit worried after reading some of the other reviews but these proved to be unfounded. I suspect the owner is sick of problem clients doing the wrong thing; so long as you... More

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Marlon G, Owner at Ballina Centrepoint Motel, responded to this review
6 March 2013

Thank you for honest review: hit the nail on the head about guest behaviour. More

Gisborne, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 January 2013

Very clean and quiet Motel now the road Bypasses Ballina. Welcome Aircon. Undercover parking. Comfy beds Tiny pool which unfortunately was closed when we arrived and again when we left the next morning- unsure why. Close to RSL which is a lovely place to eat. Friendly owner who has been there for a long time.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 29 December 2012 via mobile

So many issues: 1. Had to pay an extra $30 on arrival although not really sure why 2. Had to ask the Mannager for my license and credit card back as he left them in his printer (he was too busy telling us his life story and how he had to clean every thing because his wife sacked the cleaner)... More

Was this review helpful? Yes 2
Marlon G, Owner at Ballina Centrepoint Motel, responded to this review
6 March 2013

Dealing with each point: 1) Booking error by guest: failed to select and pay for 2 single beds required; Wotif informed him had to pay $30 extra, but he had not read or printed his confirmation; should have not allowed him to checkin. 2) Wotif requires licence & credit card copied, inadvertently not handed back immediately, with distraction of the... More

Brisbane
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 27 December 2012

What a harrowing experience, i would not recommend staying at the Centrepoint Motel to my worst enemy. After being awake driving all night, we arrived to our room, which had a distinct smell of a nursing home. At 8am the owner of the motel walked into our room (Without knocking) and woke us for absolutely no reason at all (Very... More

Was this review helpful? Yes 3
Marlon G, Owner at Ballina Centrepoint Motel, responded to this review
6 March 2013

Foolishly taken by pleasant voice over phone, allowed midnight checkin. Then at checkout time they slow/reluctant to move, had 6 in room, paid for 4. Alao pushbikes taken in, room a mess, I had to physically remove their belongings 20 min after checkout time as they not doing so, hence drink spilt accidentally. Ruining "expensive" headphones resulted, their fault, with... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 16 November 2012

Booked in as a group, manager was quite perplexed re bookings, breakfast provided as promised. I was surprised some guests thought manager was rude but we did see another side to him when he started arguing with some in our party re " cackling" after 2 pm on a Saturday afternoon He was quite offensive when we were in fact... More

Was this review helpful? Yes 3
Marlon G, Owner at Ballina Centrepoint Motel, responded to this review
7 March 2013

This lot is the last group ever to be admitted. Allowed use of barbecue (now given away) then noisy drinking party, chairs taken from pool area, took over garage for loud drinking session. Noisy parties specifically "not allowed" on all booking sites. No other guests to disturb at 2 pm, but that's checkin time, when others might not want to... More

Brisbane, Queensland, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 11 November 2012

Party of 19 from Brisbane arrived to "bad attitude" from manager Marlin over bedding, and numbers of people in rooms. (all been agreed on by phone and email previously) and was treated like a fool. The smell of cigarette in office was sickening :( . Breakfast was ordered (at his demand) for 7.15am and at 6.55 knock on door saying... More

Was this review helpful? Yes 2
Wingham
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 10 October 2012

As per the previous review, I also had my air conditioner turned off at 10pm. The room got hot and I was forced to use some provided cheap fan or open the windows. Not happy with the value for money. It should not be listed as air condtioned if it only lasts half the night .

Was this review helpful? Yes 2
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Additional Information about Ballina Centrepoint Motel

Address: 285- 287 River St, Ballina, New South Wales 2478, Australia
Region: Australia > New South Wales > Ballina
Hotel Style:
Ranked #16 of 17 hotels in Ballina
Price Range: £
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Ballina Centrepoint Motel
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