We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza

4.5 of 5
Pine Tree Lane, Terrigal, New South Wales 2260, Australia
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Crowne Plaza
Ranked #2 of 7 hotels in Terrigal
See lowest price for your stay*
Show Prices
*from our partners
Write a Review

302 reviews from our community

Traveller rating
    102
    119
    51
    21
    9
See reviews for
Families
65
 
Couples
137
 
Solo
8
 
Business
36
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
sydney
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2013

If you are looking for something special for Mothers Day next year, you cannot go past the Crowne Plaza Terrigal's Mothers Day High Tea. A glass of champagne on arrival for the Mums, a superb High Tea buffet selection, excellent service, a talented singer providing excellent background music and gorgeous views. The buffet selection included hot pastries, mini bagels, finger... More

Was this review helpful? Yes
Cameron A, Manager at Crowne Plaza, responded to this review
19 May 2013

Dear MichySydney, Thank you for your feedback. I am delighted to read how impressed you were with our Mothers Day High Tea. We appreciate your comments and hope that you return next year. Best regards Cameron Abbott Hotel Manager More

sunshine coast
Top Contributor
70 reviews 70 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 9 May 2013

I have mixed feelings. The breakfast is among the best of any hotel Ive been too in australia - smoothies, juice bar, many types of fruit. Service is brilliant. The gym is old but pretty good. Pool are is old but pretty good. Indeed, entire hotel is dated but the views of the beach are stunning The room was not... More

Was this review helpful? Yes
See 3 more reviews by mystical18 for Terrigal
Cameron A, Manager at Crowne Plaza, responded to this review
19 May 2013

Dear Mystical18, Thank you for your feedback. We appreciate your comments and thank you for highlighting how much you enjoyed our buffet breakfast. It is disappointing to read that we did not meet some expectations in regards to your in-room experience. We trust to improve this for your next visit. We look forward to welcoming you back in the near... More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 7 May 2013

We stayed for a weekend with 2 kids and they loved it, from the pool to the buffet breakfast we loved it all. Day Spa is so relaxing and the staff are really lovely. Shops are very close and lots of great restaurants. Staff on the front desk are very helpful, nothing was a problem. Highly recommend, will definitely be... More

Was this review helpful? Yes
Cameron A, Manager at Crowne Plaza, responded to this review
14 May 2013

Dear NicDic, Thank you for your feedback. I am delighted to read that you and your family had an enjoyable time at the hotel. We look forward to welcoming you back in the near future. Best regards Cameron Abbott Hotel Manager More

Sydney, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 May 2013

We stayed Saturday night in an ocean view room. The hotel is beautiful. The lobby, pool and public areas are 5 star. I have stayed here many years ago and since then the rooms have been modernized to a nice standard. The bathroom, yet large and modern is lacking any character. All white and very clinical, not five star. The... More

Was this review helpful? Yes
Cameron A, Manager at Crowne Plaza, responded to this review
14 May 2013

Dear Ery559, Thank you for your feedback. I am pleased to note that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Best regards Cameron Abbott Hotel Manager More

Sydney
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 May 2013

We stayed on our wedding night early April and it took too long to get things sorted at the counted firstly on arrival. Rooms are ok but the bath/shower combo is a disgrace- you can't even stand under the shower head! We also had issues with the key not working. The breakfast buffet was fantastic however, highly recommend that!

Was this review helpful? Yes
Cameron A, Manager at Crowne Plaza, responded to this review
5 May 2013

Dear TheGalfromOZ, Thank you for taking the time to provide your feedback. It is disappointing that we did not meet your expectations in some areas of your stay. This is not the experience that we intend for our guests. I would appreciate hearing more of your stay if you would kindly forward your contact details to reservations.terrigal@ihg.com we can discuss... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 April 2013

Great location and facilities. Room was good but my only negative overall is that the place is looking a little tired overall, and the room had one or two rough edges of trivial items that are signs of need for a refurb. Given th eprice paid nad standard of Crowne Plaza's elsewhere I am sure these comments will begin to... More

Was this review helpful? Yes
Cameron A, Manager at Crowne Plaza, responded to this review
2 May 2013

Dear RR_Syd, Thank you for your feedback. It was pleasing to read that you had an enjoyable stay with us. It is disappointing to note that we did not meet your expectations in some areas, however please be mindful that we are continually making improvements throughout the hotel. We appreciate your comments and trust that we can redeem ourselves on... More

Kurri Kurri, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 25 April 2013

After having had the flu I was not up to travelling very far but still wanted at least a couple of days away for my birthday. Terrigal is close to home & this place was fantastic. The location is excellent, every staff member we spoke to was cheerful & happy to help with anything. With 4 bars/restaurants in the hotel... More

Was this review helpful? Yes
Cameron A, Manager at Crowne Plaza, responded to this review
2 May 2013

Dear Chel32, It is wonderful to receive such lovely feedback about our hotel. Thank you for sharing your birthday with us. I am very pleased to read of your most enjoyable experience and trust to welcome you back next year. Best regards Cameron Abbott Hotel Manager More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 23 April 2013

Back to Crown Plaza at Terrigal again for a short break (2 nights) greeted and welcome by Resort staff ( her name is Bree ) she made us feel so welcome. She cheked us in last year as well, what a coincidence, as a matter of fact I recalled most times I stayed at Crown Plaza at Terrigal - it's... More

Was this review helpful? Yes
See 2 more reviews by Tien N for Terrigal
Cameron A, Manager at Crowne Plaza, responded to this review
2 May 2013

Dear Tien N, Thank you for your feedback. We appreciate your delightful comments about our staff member Bree. It is wonderful to see that we made you feel welcome and you had an enjoyable hotel experience. Thank you for the comments regarding our hotel pool we have taken these onboard. We look forward to having you return in the near... More

San Francisco, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 21 April 2013

We telephoned the Crowne Plaza Terrigal at around 11pm on a Saturday evening after our intended camping trip got 'rained out'. Fortunately there was a room available so we booked in and headed straight over. When we arrived, despite our very muddy appearances, the front desk staff were wonderfully warm and welcoming: special thanks to Melissa in particular who arranged... More

Was this review helpful? Yes
Cameron A, Manager at Crowne Plaza, responded to this review
24 April 2013

Dear Sierrajuliette, Thank you for your feedback. I am thrilled to read of your experience and very happy to see that we were able to assist given your challenging circumstances. Your stay sounds very relaxing and we hope that we can share more opportunities to host you in the near future. Best regards Cameron Abbott Hotel Manager More

Clontarf
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 20 April 2013

We have stayed a number of times at the Crowne Plaza Terrigal. Location is great and possibly the still the best place to stay. However there are signs of things slipping. Hotel seems to be under staffed with service very second rate. We arrived to find the only help with luggage was the one person on reception to assist with... More

Was this review helpful? Yes
See 3 more reviews by ClontarfPorky76 for Terrigal
Cameron A, Manager at Crowne Plaza, responded to this review
24 April 2013

Dear ClontarfPorky76, Thank you for sharing your feedback. We regret that on this occasion you experienced some inconsistencies. It is certainly not the high level of service that we pride ourselves in. It is reassuring that you will return to the hotel. I would be more than happy to oversee your booking personally to ensure you the best of our... More

Tiarri Terrigal Beach
Great value on a similar hotel
Terrigal, New South Wales
4.5 of 5 stars 43 Reviews
Show Prices

Been to Crowne Plaza? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Buffet breakfast(23)
  • Great location(13)
  • Very friendly(12)
  • Pool area(11)
  • Ocean view room(7)
  • Seasalt restaurant(7)
  • Saturday nights(4)
  • Room service(4)
  • Sea Salt Restaurant(3)
  • Central Coast(3)

Additional Information about Crowne Plaza

Address: Pine Tree Lane, Terrigal, New South Wales 2260, Australia
Phone Number:
Region: Australia > New South Wales > Terrigal
Amenities:
Beach Business Centre Fitness Centre Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Terrigal
#1 Luxury Hotels in Terrigal
#2 Romantic Hotels in Terrigal
#2 On the Beach Hotels in Terrigal
Price Range: ££
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Crowne Plaza Terrigal’s serene ocean-side location is ideal for singles, couples, groups and families seeking a memorable Central Coast experience. Select from a choice of 199 modern rooms, each boasting up-to-date amenities, and enjoy spectacular ocean views or an idyllic outlook onto Terrigal proper. Indulge in a sumptuous meal at elegant Seasalt Restaurant, famous for fresh-caught seafood and dishes prepared from the finest local produce. Enjoy a cocktail and catch-up with friends in the beautifully refurbished Lord Ashley Lounge or catch a live band and watch the sunset on the outdoor deck at Florida Beach Bar. The Concierge’s at Crowne Plaza Terrigal are knowledgeable across a wide and diverse range of Terrigal activities, including the best Terrigal dive sites, local attractions and local golf courses. Wander to the top of the Skillion for panoramic views of the coastline or find top-class surfing on Terrigal Beach. Deep-sea fishing trips leave from The Haven, a peaceful area 10 minutes' walk away. We're 15 minutes' drive to the Erina Fair mall and 20km from Ettalong's weekend beach market. We’re also just 115km from Sydney International Airport and Newcastle Airport. Let the complimentary Kids' Club entertain the children during school holidays while you indulge in a luxurious treatment at the Tea Tree Spa or browse the fashions and antiques in our boutiques. Energise in the outdoor pool or try a Zumba dance class in the Fitness Centre. You'll look forward to conducting business in our meeting rooms and we'll leave you with golden memories of your wedding. Make Crowne Plaza Terrigal your base for exploring the Central Coast or simply relaxing on its beaches. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, Travelocity, Venere, HotelsClick and Orbitz so you can book your Crowne Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hotel Terrigal
Crowne Plaza Hotel
Terrigal Crowne Plaza

Owners: What's your side of the story?

If you own or manage Crowne Plaza, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crowne Plaza
See lowest price for your stay* (from our partners)
Show Prices