This hotel is run by people who have no care for the place. The mother and son who run this so called resort argue in front of guests and make you feel uncomfortable. The 3 days that we stayed at the "resort" we felt very dirty as the bed linen and towels were completely filthy. The smell was so offensive... more

We booked 3 rooms for our family Christmas celebrations. When booking on the phone I was abused by the lady and told to call back later. When we arrived the same lady appeared to be drunk and had the flu and coughed all over us while taking at least 20 minutes to work out the rates on scraps of paper.... more

I would look elsewhere, I stayed one night so it was OK, but I definately wouldn't go there for a holiday. Its not near a beach, its pretty run down and the location is very ordinary - also can be quite a bit of trafflic noise. more

Be Aware Not Near Beach! I would like to report about the same Rude and Obnoxious people / family that so call manage this motel! I witnessed two Government rail employees being berated in the car park in front of a group of families! Make sure you do not have any clients or customers stay there! Misleading advertising stating this... more

This is the best place to stay, if you were living in hell. The first sign of trouble was when booking in our little weekend getaway. I have never come across such rude people in all my life in this so called professional establishment. We had enquired alot over their website and after getting a response we called up and... more

Warning Warning Warning Under current management avoid The Entrance Reef Resort like the plague. Customer service is apaling, rude, agressive, un-helpful and family un-friendly. First impression on the phone, when booking and when I asked what the rate was and was told to do my maths. I thought - he can't be that rude, I must not be understanding his... more