The manager Mike at this hotel should not be anywhere near a customer service job... He almost provoked me to strike him the way he spoke to me! It was the most horrendous service I have recieved in a long time - it's almost as if I was in a foreign country and they were the only hotel for a... more

We arrived late to Lancaster and just needed a room to sleep for a few hours. After waking the front desk clerk sleeping behind the counter we found a room that looked as if it had not been cleaned in weeks if not longer. The beds were obviously remade without changing the sheets and the room was so dirty that... more

room was dirty=staff unfreindly and connot speak English very well= my phone had a broken cord which i did a makeshift job of fixing =never attended to= it is better not to ask anyone to vacuum because the vacuum put outs more dirt than it takes in the grounds are absolutely filthy=unsafe condtion exist all over broken glass and trash... more

My wife and I stayed in this hotel, the first night my wife asked the desk for a new room due to the filth and missing components that should be in most hotel rooms. We had to leave on the bathroom light so the roaches wouldnt carry anything off. The house keeping service, if there is such a thing to... more

The smell? stain sheets..what was it !!? dirty pool complaints! more

We arrived with reservations and were given the room requested. There was evidence that some rooms were being remodeled. Our king room was not the biggest for such, but it was clean, fresh smelling and comfortable. there was a sink outside the bathroom, a small dorm size refrigerator and the most cable channels I have seen for a budget hotel.... more