Good location. Comfy room. Mini fridge in room. Nice staff. Good free breakfast. The only problem in a 8 day stay was something came up "lost"...then, after complaining, was "discovered" by housekeeping the next day. In fairness, management was very nice about the situation and was able to more or less resolve the issue rather well. The manager could have... more

We were here last night, and had a wonderful experience. The employees were top notch, and friendly, and the motel was very clean. We booked this motel using points, and was well worth giving those points up for. We are not shoppers, but were looking for a good place to stay while we enjoyed the Amish experience. Many places around... more

This is a great place to stay. Very clean and the staff was very courteous. The free breakfast was also very good. It has the great advantage of being in the center of a great outlet mall! more

I have been going to Lancaster for years. Last year, after our other hotel changed hands and names, we decided to make a change. This being our second year staying at the Holiday Inn Express, we knew what to expect. The rooms are a good size, with great amenities including coffee maker, refrigerator, microwave, TV, and such. Everything is brand... more

This is our 3rd trip to this hotel. It's pleasant and clean. Only complainant was that it was a little over priced. more

Pros: Shopaholics walk directly to Rockvale Outlets; handy walkable restaurants including Bob Evans (good), Cracker Barrel (southern fried), and some other nondescript American franchise. We got a poolside room, which was absolutely great for our swimaholic daughter. It was a nice pool with decent seating around the sides; nothing luxurious, but comfortable enough chaise lounges and tables. It was open... more

We trust the Holiday Inn Express name, so had no hesitations in booking this hotel. We stayed here for $93/night! The room was average sized, and we enjoyed a very comfortable stay. Some posters mentioned smells and garbage in the hallways. We did not notice anything. The hotel was clean and well-kept. The breakfast (as expected) was terrific! We enjoyed... more

We made a last minute decision to stay in Lancaster. I called Holiday to use 15,000 points for a free room; so at least no dollars were wasted directly on my brief stay. Check in with the freebie points was problem free. We were instructed to enter through a side door entrance. That was a downer with garbage bags and... more

My wife and I stay at this hotel a few times a year, for 1 - 3 nights. We have been coming here for over 20 years. It is conveniently located with the Rockvale Outlet Center. If you are planning an outlet shopping weekend getaway, this is the place to stay. Many outlet stores and restaurants (Bob Evans, Cracker Barrel,... more