The front desk staff is very helpful and very friendly. Our room was very nice and clean, and we were very comfortable there. The hostess at the breakfast bar kept the food well stocked and everything was delicious. We have stayed there many times over the past three years, and we are always well pleased with our stay. This hotel... more

This hotel is ideally located in the middle of the Rockvale Outlets and directly across from the American Music Theatre. Rooms were clean and the staff was pleasant. more

My family and I stayed at the Holiday Inn Express, just off of the Lincoln Highway in Lancaster, PA. We chose this location because it was just north of Strasburg, where we saw the excellent "In the Beginning" musical at the Sight & Sound Millennium theater. This hotel is a little ways off the main highway, tucked in an outlet... more

I stayed here recently with my family for a weekend of shopping and to see a show at the American Music Theater. This hotel is in a great location. We were greeted warmly by the receptionist on duty. He was kind and courteous. The hotel lobby is very nice and open. Our room was ready and we were directed to... more

I have stayed at this hotel many times before because it is close to everything and because I am a platinum member of Holiday Inn's Priority Club. The hotel has always maintained fairly nice standards, however, something has changed. My first problem occurred while making the reservation. I was able to get a king size bed room for my 1st... more

This hotel has everything rolled into one. It offers the best location to all the attractions, shopping and dining. The staff is very friendly and accommodating. The free breakfast cannot be beat with so many selections to please very palate. The rooms are clean and roomy. All in all, a most pleasant experience. Have been a frequent guest at the... more

We booked this Hotel far in advance to our trip to the Lancaster Area. When we showed up to check in here what we found: 1> We came in at about 2 pm after our "Red eye flight" from West Coast. The check in agent said the room was not ready, and asked us to come back. The agent promised... more

We just got back from staying at this hotel. The accomadations were great. The Express Start breakfast was good. They had a large variety of foods to choose from. The hotel is definitely centrally located in the heart of Amish Country and close to all attractions. The staff is very friendly and helpful. The only complaint I have is that... more

I will review this hotel in the most honest way possible, listing the good and the bad experiences we had while guests of this property. The good: outstanding service from the on-site reservations staff (possibly front desk staff) when calling to inquire about rooms and availability. Gentlemen at check in was very professional and also offered and confirmed a late... more