I am being generous in giving this glorified motel three stars. It fails to provide most of the services of a real hotel. First of all, the staff in general is sorely lacking in skill- one of the receptionists was downright rude when I asked a guestion. Most were at a loss even for giving directions. The most aggregious sin... more

The Lancaster Arts in a newly renovated hotel in the far end of the city. Don't be discouraged by the neighborhood and exterior. This is a beautiful hotel in every way. There is plenty of parking in an underground garage. They have a nice bar and restaurant in the building although we didn't go to them. Next door there are... more

My Husband and I stayed at this hotel by recomendation from a good friend and it was the best hotel we have ever stayed in. We stayed in a suite because we have a small child and it is easier to have the portable crib in the living area. The hot tub was so nice after a long day. We... more

Wow what a beautiful Hotel!! I have never stayed at such a unique hotel. There is an Art Gallery in the main lobby and Art hanging in all the halls and rooms which really make this hotel stand out. Our room was very nicely decorated and clean. The bed had very fine linens and the towels are egyptian cotton which... more

Nice boutique style hotel in Lancaster, PA. The only one of this type in an upcoming area. The rooms are fashionable with the old brick and support beams exposed (this hotel is a converted tobacco warehouse). Style in the rooms is a little mismatched, a shame that they choose real ugly "Sheraton type" headboards... Otherwise the rooms are functional, even... more

My boyfriend and I were shocked to find this modern hotel in bucolic, bland Lancaster County. Once an industrial building, the hotel has been gutted and renovated, but the few warehouse-ish structures that remain (wooden beams, large metal doors, partial brick walls) create a unique look. Check in was a breeze, but it wouldn't hurt if the front desk staff... more

We wanted a getaway from NYC and didn't want to travel too long by car. Lancaster was a good choice and the hotel even better. Based on reviews we thought it would be a good choice. The web does not do it justice. It was comfortable, charming and beautiful. Exposed brick, hardwood floors and very modern chic. Make sure you... more

I just stayed at the Lancaster Arts Hotel this past weekend (July 12). My new wife and I stayed there on our wedding night, and the room was fantastic. I had stopped in a month or so prior to our stay just to look at some of the rooms. My wife and I are both artists and are a little... more

Recently spent two nights at this property. It has all the trappings of a sophisticated property, more at home in a big city than Lancaster. It is very smartly furnished and equipped and in good condition. Our room was very comfortable indeed with good beds and linens, flat screen TV, radio alarm clock with ipod docking station and all other... more